Thanks Kevin!
Exactly what I wanted.
Elton
Em 07-10-2009 11:41, Kevin Falcone escreveu:
On Wed, Oct 07, 2009 at 10:58:16AM -0300, Elton S. Fenner wrote:
Hi,
Our team who work on tickets frequently are requestors of tickets to.
I know about the<server>/SelfService, but what I would like is to have
a custom query at RT at a Glance.
I'm trying to create a query to show stalled tickets who __CurrentUser__
is requestor.
When I try a query Owner = __CurrentUser__ it works fine (Owner =
'__CurrentUser__' AND Status = 'stalled').
But when I try this: "Requestor.EmailAddress LIKE '__CurrentUser__' AND
Status = 'stalled'" (without doble quotes) nothing is shown and in the
same query when I use instead of __CurrentUser__ logon name it works.
Try Requestor.id = '__CurrentUser__', CurrentUser is an id, not a
login name or email address.
-kevin
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