subject:"\[rt\-users\] external templates"

Re: [rt-users] external templates

2016-12-19 Thread Matt Zagrabelny

Hey Woody, I haven't encountered external templates. Obviously, anything is possible - but I don't know the best solution for your problem. -m On Mon, Dec 19, 2016 at 11:14 AM, Woody - Wild Thing Safaris wrote: > Hi All, > > I've searched long and hard, but to my

[rt-users] external templates

2016-12-19 Thread Woody - Wild Thing Safaris

Hi All, I've searched long and hard, but to my surprise not found anything that relates to external templates - maybe it's so trivially obvious that the question is a non question, but i have to ask it. i have externalised customfields, conditions, actions etc. but templates, especially