Re: [rt-users] how to disable fckeditor globally?

2009-01-16 Thread Remy Berrebi
hi everyone,

on my side, i installed a fresh 3.8.1 version of RT and i can not see 
anywhere fckeditor menu-bar, is there a documentation or something i 
miss about it?

i even try to put Set($MessageBoxRichText, 1); but nothing change... i 
test my RT with firefox 3 on linux and IE6 on linux...

any help will be appreciate,

regards,


Curtis Bruneau wrote:
 in your etc/RT_SiteConfig.pm

 Set($MessageBoxRichText, 0);

 slamp slamp wrote:
   
 is there a way to do this? i have not been able to find it.
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Re: [rt-users] how to disable fckeditor globally?

2009-01-16 Thread Stefan Hornburg (Racke)
Remy Berrebi wrote:
 hi everyone,
 
 on my side, i installed a fresh 3.8.1 version of RT and i can not see 
 anywhere fckeditor menu-bar, is there a documentation or something i 
 miss about it?
 
 i even try to put Set($MessageBoxRichText, 1); but nothing change... i 
 test my RT with firefox 3 on linux and IE6 on linux...
 
 any help will be appreciate,

Check your JavaScript error console first (and look at the HTML source
code where you see a trace of fckeditor).

Regards
Racke



-- 
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Interchange Development Team

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Re: [rt-users] how to disable fckeditor globally?

2009-01-16 Thread Andrea Perotti
Curtis Bruneau ha scritto:
 in your etc/RT_SiteConfig.pm
 Set($MessageBoxRichText, 0);

Thank you!

This solve a performance problem in my setup: many users reported
slowlyness rendering the reply/create ticket after the upgrade to 3.8.1.

cheers

Andrea


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[rt-users] how to disable fckeditor globally?

2009-01-15 Thread slamp slamp
is there a way to do this? i have not been able to find it.
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Re: [rt-users] how to disable fckeditor globally?

2009-01-15 Thread Curtis Bruneau
in your etc/RT_SiteConfig.pm

Set($MessageBoxRichText, 0);

slamp slamp wrote:
 is there a way to do this? i have not been able to find it.
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 Buy a copy at http://rtbook.bestpractical.com


   

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