Re: [rt-users] problem with cf in spreadsheet download
Hi Björn, as far as I know you can even use the Result.tsv from RT 4.0 without upgrading. So you get also the changes in RT 4.0, for example not all ticket fields in the tsv but only the fields in the search result. -Chris Am 01.02.2011 14:43, schrieb Björn Schulz: Hi Kevin, I'll try to upgrade... Thx, Björn
Re: [rt-users] problem with cf in spreadsheet download
Custom fields aren't exported correctly in the spreadsheet export function - the column headings don't match the actual data. If you specify the field names using the CLI it will return the expected fields with the expected column names. For example: rt list queue = 'myqueue' -f id, subject,requestors,created,CF-customfield1,CF-customfield2 Regards, Chris Herrmann Far Edge Technology p. 02 84251400 m. 0403 393309 http://www.faredge.com.au
[rt-users] problem with cf in spreadsheet download
Hi! my rt version is 3.8.7 and I've a problem with cf's in downloaded spreadsheets. I've defined some cf's an filled them by scrips with dates after a status change. All looks fine. right data in right cf. But when we build a search and download the result by clicking the spreadsheet button in search results the data will be shown in wrong columns. In the web-Ui all looks fine. In cli all looks fine. Only the spreadsheet is wrong. Any hints are appreciated. Cheers, Björn
Re: [rt-users] problem with cf in spreadsheet download
On Tue, Feb 01, 2011 at 10:51:37AM +0100, Björn Schulz wrote: my rt version is 3.8.7 and I've a problem with cf's in downloaded spreadsheets. I've defined some cf's an filled them by scrips with dates after a status change. All looks fine. right data in right cf. But when we build a search and download the result by clicking the spreadsheet button in search results the data will be shown in wrong columns. In the web-Ui all looks fine. In cli all looks fine. Only the spreadsheet is wrong. This sounds like a bug I fixed in 3.8.8 If you can't upgrade, you should be able to find the patch in git by comparing changes between 3.8.7 and 3.8.8 for Results.tsv -kevin pgp3EIMwHbWaD.pgp Description: PGP signature
Re: [rt-users] problem with cf in spreadsheet download
Hi Kevin, I'll try to upgrade... Thx, Björn Am 01.02.11 13:03, schrieb Kevin Falcone: On Tue, Feb 01, 2011 at 10:51:37AM +0100, Björn Schulz wrote: my rt version is 3.8.7 and I've a problem with cf's in downloaded spreadsheets. I've defined some cf's an filled them by scrips with dates after a status change. All looks fine. right data in right cf. But when we build a search and download the result by clicking the spreadsheet button in search results the data will be shown in wrong columns. In the web-Ui all looks fine. In cli all looks fine. Only the spreadsheet is wrong. This sounds like a bug I fixed in 3.8.8 If you can't upgrade, you should be able to find the patch in git by comparing changes between 3.8.7 and 3.8.8 for Results.tsv -kevin