[rt-users] replay to ticket with template

[Neven Vucinic | Adria24]

Hi, everyone, quick question: how to replay on a new ticket with
precreated template?
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
*  San Francisco, CA, USA  October 18 & 19, 2011
*  Washington DC, USA  October 31 & November 1, 2011
*  Barcelona, Spain  November 28 & 29, 2011