[rt-users] rt-mailgate https - problem

2014-06-30 Thread DD DD
Hello,

I have following problem:

root@rt:~# rt-mailgate --debug --action correspond --url=
https://localhost/rt --queue General  /root/test.msg
/usr/bin/rt-mailgate: temp file is '/tmp/4iP43YcvGf/qapxKbbAkW'
/usr/bin/rt-mailgate: connecting to
https://localhost/rt/REST/1.0/NoAuth/mail-gateway
An Error Occurred
=

500 Can't connect to localhost:443

/usr/bin/rt-mailgate: undefined server error
root@rt:~#

On my RT-server I can't checkin the tickets via https (https website via
browser works fine - certificte is ok) - via http it works fine!

The Apache errorlog is empty. what does this error mean?

Best Regards
-- 
RT Training - Boston, September 9-10
http://bestpractical.com/training

[rt-users] rt-mailgate https - problem

2014-06-30 Thread DD DD
Hello,

I have following problem:

root@rt:~# rt-mailgate --debug --action correspond --url=
https://localhost/rt --queue General  /root/test.msg
/usr/bin/rt-mailgate: temp file is '/tmp/4iP43YcvGf/qapxKbbAkW'
/usr/bin/rt-mailgate: connecting to
https://localhost/rt/REST/1.0/NoAuth/mail-gateway
An Error Occurred
=

500 Can't connect to localhost:443

/usr/bin/rt-mailgate: undefined server error
root@rt:~#

On my RT-server I can't checkin the tickets via https (https website via
browser works fine - certificte is ok) - via http it works fine!

The Apache errorlog is empty. what does this error mean?

Best Regards
-- 
RT Training - Boston, September 9-10
http://bestpractical.com/training

Re: [rt-users] rt-mailgate https - problem

2014-06-30 Thread Christian Loos
Replace in the URL parameter to rt-mailgate localhost with the FQDN.

Chris

Am 30.06.2014 11:17, schrieb DD DD:
 Hello,
 
 I have following problem:
 
 root@rt:~# rt-mailgate --debug --action correspond
 --url=https://localhost/rt --queue General  /root/test.msg
 /usr/bin/rt-mailgate: temp file is '/tmp/4iP43YcvGf/qapxKbbAkW'
 /usr/bin/rt-mailgate: connecting to
 https://localhost/rt/REST/1.0/NoAuth/mail-gateway
 An Error Occurred
 =
 
 500 Can't connect to localhost:443
 
 /usr/bin/rt-mailgate: undefined server error
 root@rt:~#
 
 On my RT-server I can't checkin the tickets via https (https website via
 browser works fine - certificte is ok) - via http it works fine!
 
 The Apache errorlog is empty. what does this error mean?
 
 Best Regards
 
 

-- 
RT Training - Boston, September 9-10
http://bestpractical.com/training


Re: [rt-users] rt-mailgate https - problem

2014-06-30 Thread Christian Loos
Please keep replies to the list.

Which RT version are you using?

Because your apache making a redirect and rt-mailgate following
redirects only in RT 4.2.4 and newer.

Chris

Am 30.06.2014 12:09, schrieb DD DD:
 root@rt:~# wget https://HIDDEN/rt
 --2014-06-30 12:04:42--  https://HIDDEN/rt
 Resolving HIDDEN (HIDDEN)... HIDDEN
 Connecting to HIDDEN (HIDDEN)|HIDDEN|:443... connected.
 HTTP request sent, awaiting response... 301 Moved Permanently
 Location: https://HIDDEN/rt/ [following]
 --2014-06-30 12:04:42--  https://HIDDEN/rt/
 Reusing existing connection to HIDDEN:443.
 HTTP request sent, awaiting response... 200 OK
 Length: unspecified [text/html]
 Saving to: `rt'
 
 [
 =   
  
 ] 4,064   --.-K/s   in 0.01
 
 2014-06-30 12:04:43 (324 KB/s) - `rt' saved [4064]
 
 root@rt:~#
 
 It seems that Apache doesn't listen correct, but the hosts entry is correct.
-- 
RT Training - Boston, September 9-10
http://bestpractical.com/training


Re: [rt-users] rt-mailgate https - problem

2014-06-30 Thread DD DD
on old and new server there runs 4.0.7

new machine:

root@rt:~# wget https://127.0.0.1/rt
--2014-06-30 12:24:15--  https://127.0.0.1/rt

Connecting to 127.0.0.1:443... connected.
The certificate's owner does not match hostname `127.0.0.1'
root@rt:~# wget https://localhost/rt
--2014-06-30 12:28:22--  https://localhost/rt
Resolving localhost (localhost)... 127.0.0.1
Connecting to localhost (localhost)|127.0.0.1|:443... connected.

GnuTLS: A TLS warning alert has been received.
Unable to establish SSL connection.
root@rt:~#

Why occurs a TLS warning? This comes not from the certificate (I also tried
it with --no-check-certificate)


2014-06-30 12:21 GMT+02:00 Christian Loos cl...@netcologne.de:

 Please keep replies to the list.

 Which RT version are you using?

 Because your apache making a redirect and rt-mailgate following
 redirects only in RT 4.2.4 and newer.

 Chris

 Am 30.06.2014 12:09, schrieb DD DD:
  root@rt:~# wget https://HIDDEN/rt
  --2014-06-30 12:04:42--  https://HIDDEN/rt
  Resolving HIDDEN (HIDDEN)... HIDDEN
  Connecting to HIDDEN (HIDDEN)|HIDDEN|:443... connected.
  HTTP request sent, awaiting response... 301 Moved Permanently
  Location: https://HIDDEN/rt/ [following]
  --2014-06-30 12:04:42--  https://HIDDEN/rt/
  Reusing existing connection to HIDDEN:443.
  HTTP request sent, awaiting response... 200 OK
  Length: unspecified [text/html]
  Saving to: `rt'
 
  [
  =
  ] 4,064   --.-K/s   in 0.01
 
  2014-06-30 12:04:43 (324 KB/s) - `rt' saved [4064]
 
  root@rt:~#
 
  It seems that Apache doesn't listen correct, but the hosts entry is
 correct.

-- 
RT Training - Boston, September 9-10
http://bestpractical.com/training