Hi List,
RT: 3.6.7, debian5
sorry, I don't know what I am doing wrong, it must be my lack of pearl
knowledge. I have the following scrip, with which I want to set a
customfield value via email contents:
***
Custom condition:
my $AttachObj =
Try change the regexp from
$content =~ m/^\QRT-Set-Test:\E\s*(\S+)\s*$/m
to
$content =~ /RT-Set-Test:\s*(.+)$/mg;
-Chris
Am 24.03.2011 11:17, schrieb Violetta J. Wawryk:
Hi List,
RT: 3.6.7, debian5
sorry, I don't know what I am doing wrong, it must be my lack of pearl
knowledge. I have
Christian,
First, I'd re-arrange your code and simplify it. Start by using RT's
standard condition On Create. That other stuff is just redundant to what
you want to do and that clutters the logic flow.
Then, I'd make the logic in your Custom Prep Code area more linear, or top
down. This type of
