Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-24 Thread Nicolas GUIOT
On Wed, 23 Feb 2011 11:41:43 -0500 Kevin Falcone wrote: On Wed, Feb 23, 2011 at 05:33:57PM +0100, Nicolas GUIOT wrote: On Wed, 23 Feb 2011 10:16:29 -0500 Kevin Falcone wrote: OK, I switched to plain text editor, kept my signature, and everything is OK. Source of the

Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-24 Thread Kevin Falcone
Found the guilty : ( and ) As soon as I removed them form my signature, it worked. Ok, great. Would you file a big (mail to rt-bugs at bestpractical.com) - make sure you mention that you're running 3.8.7, It'd be nice to know if this was fixed between 3.8.7 and 3.8.9 also I

Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-23 Thread Nicolas GUIOT
On Tue, 22 Feb 2011 11:35:42 -0500 Kevin Falcone wrote: On Tue, Feb 22, 2011 at 04:05:19PM +0100, Nicolas GUIOT wrote: On Tue, 22 Feb 2011 13:31:29 + Dominic Hargreaves wrote: On Tue, Feb 22, 2011 at 08:23:36AM -0500, Kevin Falcone wrote: On Tue, Feb 22, 2011 at 09:26:30AM

Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-23 Thread Kevin Falcone
OK, I switched to plain text editor, kept my signature, and everything is OK. Source of the problem seems to be the Rich Text editor. I tried to change my signature: 1 line, then 2,3,4,5,6 lines : everything is OK. Back to my original signature, then error again. And no, my signature

Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-23 Thread Nicolas GUIOT
On Wed, 23 Feb 2011 10:16:29 -0500 Kevin Falcone wrote: OK, I switched to plain text editor, kept my signature, and everything is OK. Source of the problem seems to be the Rich Text editor. And no, my signature has only basic character, no accent, anything. In my signature, I have

Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-23 Thread Kevin Falcone
On Wed, Feb 23, 2011 at 05:33:57PM +0100, Nicolas GUIOT wrote: On Wed, 23 Feb 2011 10:16:29 -0500 Kevin Falcone wrote: OK, I switched to plain text editor, kept my signature, and everything is OK. Source of the problem seems to be the Rich Text editor. And no, my signature

Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-22 Thread Nicolas GUIOT
On Mon, 21 Feb 2011 14:36:57 -0500 Kevin Falcone wrote: On Mon, Feb 21, 2011 at 04:09:41PM +0100, Nicolas GUIOT wrote: Hi I have a different behaviour on my new RT instance (3.8.8 debian squeeze) that I didn't have on the old one (3.6.1 tarball) : When I solve a ticket, I have the

Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-22 Thread Kevin Falcone
On Tue, Feb 22, 2011 at 09:26:30AM +0100, Nicolas GUIOT wrote: On Mon, 21 Feb 2011 14:36:57 -0500 Kevin Falcone wrote: On Mon, Feb 21, 2011 at 04:09:41PM +0100, Nicolas GUIOT wrote: Hi I have a different behaviour on my new RT instance (3.8.8 debian squeeze) that I didn't have

Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-22 Thread Dominic Hargreaves
On Tue, Feb 22, 2011 at 08:23:36AM -0500, Kevin Falcone wrote: On Tue, Feb 22, 2011 at 09:26:30AM +0100, Nicolas GUIOT wrote: I'm curious : why do you ask about 3.8.9 ? Is it just a way to say you should upgrade the latest stable version ? Or it might very probably solve my problem ? The

Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-22 Thread Nicolas GUIOT
On Tue, 22 Feb 2011 13:31:29 + Dominic Hargreaves wrote: On Tue, Feb 22, 2011 at 08:23:36AM -0500, Kevin Falcone wrote: On Tue, Feb 22, 2011 at 09:26:30AM +0100, Nicolas GUIOT wrote: high bit characters, anything other than letters or numbers But again, there have been many bugfixes on

Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-22 Thread Dominic Hargreaves
On Tue, Feb 22, 2011 at 04:05:19PM +0100, Nicolas GUIOT wrote: On Tue, 22 Feb 2011 13:31:29 + Dominic Hargreaves wrote: Just to note: if any request-tracker3.8 Debian users do have particular issues with the version in stable, feel free to file them in the Debian BTS, especially with

Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-22 Thread Kevin Falcone
On Tue, Feb 22, 2011 at 04:05:19PM +0100, Nicolas GUIOT wrote: On Tue, 22 Feb 2011 13:31:29 + Dominic Hargreaves wrote: On Tue, Feb 22, 2011 at 08:23:36AM -0500, Kevin Falcone wrote: On Tue, Feb 22, 2011 at 09:26:30AM +0100, Nicolas GUIOT wrote: high bit characters, anything other

[rt-users] scrip OnComment triggered when script is resolved

2011-02-21 Thread Nicolas GUIOT
Hi I have a different behaviour on my new RT instance (3.8.8 debian squeeze) that I didn't have on the old one (3.6.1 tarball) : When I solve a ticket, I have the following in the logs : [Mon Feb 21 15:03:22 2011] [info]: rt-3.8.8-31098-1298300602-1101.28972-...@example.org #28972/314283 -

Re: [rt-users] scrip OnComment triggered when script is resolved

2011-02-21 Thread Kevin Falcone
On Mon, Feb 21, 2011 at 04:09:41PM +0100, Nicolas GUIOT wrote: Hi I have a different behaviour on my new RT instance (3.8.8 debian squeeze) that I didn't have on the old one (3.6.1 tarball) : When I solve a ticket, I have the following in the logs : [Mon Feb 21 15:03:22 2011]