Re: [rt-users] show update stat of a ticket

2012-08-27 Thread Kevin Falcone
anka Gunasekera >To: "rt-users@lists.bestpractical.com" >Sent: Friday, 24 August 2012, 15:54 > Subject: [rt-users] show update stat of a ticket >Hi, is there a way to display a column under "[1]10 highest priority > tickets I own" which will >

Re: [rt-users] show update stat of a ticket

2012-08-27 Thread Asanka Gunasekera
Hi, is this even possible Thanks and regards From: Asanka Gunasekera To: "rt-users@lists.bestpractical.com" Sent: Friday, 24 August 2012, 15:54 Subject: [rt-users] show update stat of a ticket Hi, is there a way to display a column under &

Re: [rt-users] show update stat of a ticket

2012-08-24 Thread Kevin Falcone
On Fri, Aug 24, 2012 at 11:24:17AM +0100, Asanka Gunasekera wrote: >Hi, is there a way to display a column under "[1]10 highest priority > tickets I own" which will >show the ticket response status like "waiting for customer or in progress > or reviewing" >something like that. You ma

[rt-users] show update stat of a ticket

2012-08-24 Thread Asanka Gunasekera
Hi, is there a way to display a column under "10 highest priority tickets I own" which will show the ticket response status like "waiting for customer or in progress or reviewing" something like that. Thanks and best regards