Re: [rt-users] shredder error

2009-10-28 Thread David Hobley
/Transaction_Overlay.pm line 1031, STDIN line 1. Cheers, David - Original Message - From: Ken Crocker kfcroc...@lbl.gov To: Howard Jones ho...@thingy.com Cc: rt-users@lists.bestpractical.com Sent: Friday, 16 October, 2009 3:14:26 AM GMT +10:00 Brisbane Subject: Re: [rt-users] shredder error

Re: [rt-users] shredder error

2009-10-15 Thread Ken Crocker
David, Some users may be referred to by transaction history of a ticket because they sent in corresponance or were the original requestor or owner. Those kind of relationships shouldn't be deleted because it will cause an error in yoiur history display. Kenn LBNL On 10/14/2009 4:57 PM,

Re: [rt-users] shredder error

2009-10-15 Thread Howard Jones
On 15/10/2009 16:41, Ken Crocker wrote: Some users may be referred to by transaction history of a ticket because they sent in corresponance or were the original requestor or owner. Those kind of relationships shouldn't be deleted because it will cause an error in yoiur history display. Isn't

Re: [rt-users] shredder error

2009-10-15 Thread Ken Crocker
Howard, I thought the replace-relations was for links to other tickets. If it offers an opportunity to enter a replacement User ID, then I'm sure it's OK. Kenn LBNL On 10/15/2009 9:01 AM, Howard Jones wrote: On 15/10/2009 16:41, Ken Crocker wrote: Some users may be referred to by

[rt-users] Shredder error and solution

2007-10-12 Thread Stephen Turner
Hello Ruslan, I'm getting an error with Shredder 0.07 when trying to shred users: rtx-shredder --force --plugin Users=limit,100 [Fri Oct 12 15:40:44 2007] [crit]: Can't locate object method caught via package RTx::Shredder::Exception::Info at ./rtx-shredder line 109.

Re: [rt-users] Shredder Error

2007-07-11 Thread Ruslan Zakirov
See below, note that some lines are commented. On 6/30/07, Mathew Snyder [EMAIL PROTECTED] wrote: I'm trying to remove users using the methods within Shredder. After gathering all the email addresses I need to remove I call Shredder like such: RTx::Shredder::Init( force = 1 ); my $shredder =

[rt-users] Shredder error

2006-08-03 Thread Mathew Snyder
I've eliminated several thousand tickets that were deemed spam. Now I'm trying to eliminate all the users that were created as each of the spam tickets were. However, when I run the Users plugin I get the following error on some of the tickets: Couldn't wipeout object: Couldn't find

Re: [rt-users] Shredder error

2006-08-03 Thread Ruslan Zakirov
search in archives, this error is documented and means next thing: RT::Attachment-11334 was created by RT::User-14767, read help for users plugin. On 8/3/06, Mathew Snyder [EMAIL PROTECTED] wrote: I've eliminated several thousand tickets that were deemed spam. Now I'm trying to eliminate all

Re: [rt-users] Shredder error - 404 FnF

2006-05-26 Thread Ruslan Zakirov
Shredder-0.04 should fix 404 error. On 1/30/06, Stewart Tranter [EMAIL PROTECTED] wrote: Stephen Turner wrote: What are the permissions on the /opt/rt3/share/html/Admin/Tools/Shredder directory? And what options did you use in the installation for 'perl Makefile.PL' ? Hi Steve, The