Re: [rt-users] simple search not finding words in subjects?

On Wed, Nov 30, 2016 at 9:46 AM, Alex Hall wrote: > Hi all, > My boss said he couldn't find a ticket that he thought he should be able to > find. He was searching a customer name, let's say Custname. I thought at > first the problem was that the ticket was resolved, but I was

[rt-users] simple search not finding words in subjects?

Hi all, My boss said he couldn't find a ticket that he thought he should be able to find. He was searching a customer name, let's say Custname. I thought at first the problem was that the ticket was resolved, but I was wrong. The problem appears to be that simple search is looking for "content