Re: [rt-users] ticket number by queue

2012-01-26 Thread Thomas Sibley
On 01/26/2012 03:14 AM, Asanka Gunasekera wrote: > Hi, I have a requirement to have ticket number sequenced by Queue, is > this possible? or RT way of using all tickets to be in sequence, > disregard of Queue RT uses just one sequence and doesn't support a per-queue sequence. RT Training

[rt-users] ticket number by queue

2012-01-26 Thread Asanka Gunasekera
Hi, I have a requirement to have ticket number sequenced by Queue, is this possible? or RT way of using all tickets to be in sequence, disregard of Queue   Hope I make any sense by above query!   Thanks and Regards RT Training Sessions (http://bestpractical.com/services/training.html) * Bos