Re: [rt-users] upgrade from 3.6 to 4 mysql upgrade error

2014-03-06 Thread Kevin Falcone
On Wed, Mar 05, 2014 at 01:47:42PM -0700, George Kelbley wrote: ERROR 1062 (23000) at line 220: Duplicate entry '' for key 'Users1' This problem appears in some other postings on the list, but I'm not sure how to proceed. If its caused by a bad ticket, (this database was started in

Re: [rt-users] upgrade from 3.6 to 4 mysql upgrade error

2014-03-06 Thread George Kelbley
Thanks, this seems to have worked. We use rt daily to handle user problems/requests, but we've let it get a little long in the tooth. At this point I'm trying to figure out how long its going to take for us to upgrade. thanks again! On 3/6/14 9:39 AM, Kevin Falcone wrote: CREATE UNIQUE

[rt-users] upgrade from 3.6 to 4 mysql upgrade error

2014-03-05 Thread George Kelbley
I'm migrating an old 3.6 install of rt to a new server running version 4 (installed on debian wheezy from packages), using mysql on both old and new servers. I've followed the steps in the documentation for a trial run: dumped the rt database on my old server with the