I have a system runing RT 3.6.1 with sendmail. For
some reason i have to install postfix on it for that I
have to deinstall sendmail. I want to know can RT run
with postfix, if yes then wht changes do it need to
tell rt to commuicate with postfix.
I would like too
thanks
Marco
- Original Message -
From: Jared Hanks
To: Roy El-Hames ; Mathew Snyder
Cc: RT Users
Sent: Sunday, January 21, 2007 12:51 AM
Subject: RE: [rt-users] Statistics revisitation
I would like this too.
Thanks,
Jared
Hi Nick;
Hi all,
i'm new to RT ...i'm tryng to configure mailgate ..
I would like that the mails to postmaster automatically create tickets on RT
I have added in /etc/alias this lines
postmaster: |/etc/smrsh/rt-mailgate --queue Posta --action correspond --url
http://my.rt.server/;
postmaster:
Hello!
we are operating rt with postfix without any problems. You don't
have to change anything because postfix comes with a compatibilty
binary named sendmail.
My line in RT-SiteConfig:
Set($MailCommand , 'sendmailpipe');
Set($SendmailArguments , -oi -t);
Set($SendmailBounceArguments , '-f ');
Hello!
I'm surprised that i got no further reaction on my bug report (#8114),
I think that the issue I reported is major bug because in our
environment these vanished lines (even if they are in db) means data
loss.
Is this something only our installation suffers? I also
wrote a bug report. But
Its Azfar [EMAIL PROTECTED] writes:
I want to know can RT run with postfix
Sure.
if yes then wht changes do it need to tell rt to commuicate with
postfix.
None, I believe, unless there is something tricky with your sendmail
installation.
--
Leif Nixon -
[EMAIL PROTECTED] writes:
With that said, you would need to upgrade the schema on the 2nd
database as well. Then do a database dump on the appropriate tables.
Since you'll probably have duplicate ticket numbers, you would need to
create new ticket numbers in the dumped database tables as
Following up my previous non-answered post.
Are there any other tools out there that lets the user easily create a
subticket, preferably in another thread?
--
regards,
Robin
___
Hi All,
I have a big problem that I just can't work out. I'm running CentOS
4.4 (clean install). I first tried installing the latest rt3 tarball,
but some of the perl mods kept failing via CPAN. So I looked for a
RPM which I found instructions for on the bestpractical site and
followed and
Hi Ervin;
You need to look at NotifyActor in RT_Config or RT_SiteConfig
However If I may suggest the idea of having multi users using the same
login is not a good one ..
Better if you have a queue for you group members and make a defined
search for tickets in their queue ..
Just an idea
Good
Hello,
I have a problem in visualization order of ticket custom fields:
I am able to sort custom fields in the queue configuration page and the content
of objectcustomfields table is correct according to sort order defined.
In ticket display page otherwise, the custom fields order is wrong.
I
When you create a new ticket, you can click on 'show details' and enter
a ticket number for Depends on.
This isn't as nice as a button that says create child ticket though.
Robin Ericsson wrote:
Following up my previous non-answered post.
Are there any other tools out there that lets the
Hi there;
The system is rt-3.6.1/mysql 5/apache2/exim/mod_perl2
Is there a way to change the Sender tag in emails out of RT to be the
queue address instead from the default apache user .. any one any ideas??
the From tag is set correctly as the queue address however the Sender
tag is always
Matthew Simpson wrote:
Hi All,
I have a big problem that I just can't work out. I'm running CentOS
4.4 (clean install). I first tried installing the latest rt3 tarball,
but some of the perl mods kept failing via CPAN. So I looked for a RPM
which I found instructions for on the bestpractical
Hi
I have been using RT for Windows for a few months and have decided to
now move to a Linux platform as it offers more flexibility
I have installed 3.6.3 and I can create tickets and it will email me to
my company email address which is on an exchange box.
However, when I comment or
You need to make sure the proper scripts have been added either to the
global or queue-specific 'scrips' list. It's been a long time since I
setup RT from scratch, but I believe by default, CC's are not emailed when
making a comment. Either way, you need to make sure that you have 'On
Comment'
Is there way to to show the first transaction of a ticket in CLI,
given the ticket id?
This is how I do it manually
./rt show ticket/356750/attachments/
id: ticket/356750/attachments
Attachments: 904948: (multipart/alternative / 0b),
904949: (text/plain / 4.4k),
Hi,
I've created my own N newest unowned tickets search, but my Take
column displays the id, instead of the word Take. How can I make it
say Take instead?
...thnx,
...dave
--
Dave Alden
The Ohio State University
Department of Mathematics
___
Hi,
I've removed everything from the summary part of 'RT at a glance', but
my body part is still skinny (there's lots of wasted white space on the
right hand of my screen, and my Subject's are going onto a second line).
Ideas?
...dave
--
Dave Alden
The Ohio State University
Department of
Hmm - that's exactly what mine doesn't have ...
PK
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Bob Goldstein
Sent: Sunday, January 21, 2007 8:13 PM
To: Philip Kime
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT-3.6.3 and RTFM
Hello,
I recently upgraded our test system from 3.6.1 to 3.6.3 and I observed a
performance problem in SelfService which is new. SelfService/index.html
takes more than 15 minutes to load on our server where RT.
I tracked this issue down to a change in SelfService/Elements/MyRequest.
In
21 matches
Mail list logo
