[rt-users] Custom Fields change behavior after upgrade to 4.2.11

2015-08-10 Thread Ron Fancella
Hello all, First post/question. I have been an RT user for a number of years now. I originally started with a v3 and have been running 4.0.4 for quite some time now. Recently did the upgrade to 4.2.11 and with a little adjusting here and there, now have it running quite well. One difference I

Re: [rt-users] Eliminating quoted text in email web replies

2015-08-10 Thread Josiah Philipsen
I have been trying to watch this ticket to see if someone has a solution, but there have not been any replies. Does anyone know how to remove the quoted text in an email sent to RT, so the tickets don't get as flooded. Thanks, Josiah On Mon, Jul 27, 2015 at 6:08 PM, Subjected

Re: [rt-users] Error in Dashboard.

2015-08-10 Thread Christian Loos
Attached a script I use to find the users with the deleted dashboard in their config. Then go to Admin-Users, then goto Dashboards in menu on the users page, mark the delete dashboard in the right select box (it will be a line without a name) and then hit Delete. Chris Am 23.07.2015 um 16:24