[rt-users] Accidently removed Admin rights from users, whoopsy daisy

Somehow I've managed to remove the admin rights even from the root user, so I am unable to change rights/add users/etc. When logging in as root I no longer see the settings menu so I'm kinda stuck :\ Is there a way to manually edit the mysql database to gain admin rights again?

Re: [rt-users] Problem with extension RepeatTicket

ok i will switch back to my old shell script solution till the bug is fixed -- View this message in context: http://requesttracker.8502.n7.nabble.com/Problem-with-extension-RepeatTicket-tp60471p60533.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] Accidently removed Admin rights from users, whoopsy daisy

Hi! Maybe the article at http://requesttracker.wikia.com/wiki/RecoverSuperUserRights can help. You have to consider a version change to RT 4, maybe... BR, Markus

[rt-users] Assets search in dashboard

Is there a built-in way to save an Assets search for use in a dashboard? Thanks, Michael

[rt-users] RT CLI CF query operators

RT users, I trying to use RT CLI on a CF for operators and I having a hard time to get this working. Can any help on this. I do not know what I'm doing wrong. RT: rt.4.2 OS : RH 6.0 rt list -i "'CF.{Modtrak}' > 0 AND Created >= '2015-07-01' AND Create <= '2015-07-31'" rt: Invalid query: 'Unkn

[rt-users] missing plugin

Hi all, my repeat-ticket extension is missing from the web interface. cleared mason cache, restarted httpd, RT_SiteConfig.pm still calls on it to be loaded, no errors in /var/log/messages or var/log/httpd How can I troubleshoot this? Thanks, Steve

Re: [rt-users] missing plugin

On Wed, Aug 26, 2015 at 10:20 AM, Steve Postma wrote: > Hi all, > > my repeat-ticket extension is missing from the web interface. > > cleared mason cache, restarted httpd, > > > RT_SiteConfig.pm still calls on it to be loaded, no errors in > /var/log/messages or var/log/httpd > > > How can I trou

[rt-users] SSL no verify function for rt cli tool? (with workaround)

Hi, The rt-mailgate tool has a --no-verify-ssl option, I was wondering if the "rt" command line tool has a similar option? I ask because we have a self signed cert that just doesn't seem to play nice with LWP. It used to work fine in RT3 but we upgraded to RT4 yesterday and the newer version o

Re: [rt-users] RT CLI CF query operators

Am 26.08.2015 um 21:25 schrieb supp...@pureview.com: > rt list -i "'CF.{Modtrak}' > 0 AND Created >= '2015-07-01' AND Create <= > '2015-07-31'" > rt: Invalid query: 'Unknown field 'Create' in ''CF.{Modtrak}' > 0 AND > Created >= '2015-07-01' AND Create <= '2015-07-31'' at > /opt/rt4/sbin/../lib/RT/

Re: [rt-users] SSL no verify function for rt cli tool? (with workaround)

Am 27.08.2015 um 03:18 schrieb Dion Gullotta: > I realise this isn’t an RT problem as it is really LWP, but it would be > nice if the RT CLI supported a --no-verify-ssl option to workaround > these situations. As it stands I had to edit the code of /opt/rt4/bin/rt > and added the following on line