Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread Daniel Schwager
Please check this Link: Perl Modules installed in the wrong place https://www.centos.org/forums/viewtopic.php?f=48=49865 Maybe it's your issue .. regards Danny > -Original Message- > From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of >

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread dwdixon
Thanks much for your continued help with this Danny! It appears mine is located here: /root/perl5/lib/perl5/UNIVERSAL /root/perl5/lib/perl5/UNIVERSAL/require.pm However, the output

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread Daniel Schwager
> It appears mine is located here: > > > /root/perl5/lib/perl5/UNIVERSAL > /root/perl5/lib/perl5/UNIVERSAL/require.pm > Hmm - root's home it's not a common location for perl modules

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread dwdixon
Yea, being that this is just a sandbox/dev system for RT/RT-IR it's a bit abnormal in comparison to a production class system...I can't seem to catch any luck here, getting quite the dismal response after executing the command you suggested: # perl -MCPAN -e 'install "UNIVERSAL"' Reading

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread dwdixon
Sorry correction to my last reply it came back null only *before* I wiped the private tree for rootmy mistake I meant to remove that part of my last replythe output shown in my last reply of make testdeps is the output after I had wiped the private tree of root and ran your full command.

Re: [rt-users] RT 4.4 Errors

2015-11-23 Thread Max McGrath
Shawn - It looks like I can get into my Queues now. But a new issue has come up. When I login, it takes me to https://10.2.1.45/rt/NoAuth/Login.html and has the error message: An internal RT error has occurred. Your administrator can find more details in RT's log files. But I can refresh the

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread Bill Cole
On 23 Nov 2015, at 17:03, dwdixon wrote: Sorry correction to my last reply it came back null only *before* I wiped the private tree for rootmy mistake I meant to remove that part of my last replythe output shown in my last reply of make testdeps is the output after I had wiped the

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread dwdixon
Hi Bill/All, I did as you suggested (wiping the private tree for root) then I tested out your command by removing the last xargs statement and running it, the output was null...got nothing backthis is what I ran: make testdeps |fgrep MISSING |egrep -v ' (owner|group) |>=5\.10\.'|awk '{print

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread Bill Cole
On 23 Nov 2015, at 15:57, dwdixon wrote: This was sort of the problembasically I installed many Perl modules via cpanm and apparently that's a problem in certain circumstances which I'm not totally sure about at this time. To fix this error I installed the CentOS @epel repo version of a

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread dwdixon
Great information here, thank you for helping me out and providing some educational background on the options with this as well that helps!...I will try to tackle this over the course of the next few days/weeks and see how things go SO...possible ignorant question here butIs there a

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread Daniel Schwager
Hi, maybe you will try to use a separate perl installation? https://www.bestpractical.com/docs/rt/4.2.12/rt_perl.html # http://www.cpan.org/src/README.html mkdir -p /opt/perl-5.18.4/src cd /opt/perl-5.18.4/src wget http://www.cpan.org/src/5.0/perl-5.18.4.tar.bz2 tar -xjf

Re: [rt-users] search custom field with custom date format

2015-11-23 Thread rb1980
any help on this? I'm stuck. -- View this message in context: http://requesttracker.8502.n7.nabble.com/search-custom-field-with-custom-date-format-tp60850p60993.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread Gerald Jimenez
I have the exact same problem with centos 7 On Mon, Nov 23, 2015 at 11:02 AM, dwdixon wrote: > I've installed RT/RT-IR and been using it to test by executing rt-server in > stand alone "mode", however I need to get RT/RT-IR working with > httpd/apache > and after looking

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread dwdixon
Hi GeraldI can confirm I am also running this on CentOS 7maybe that was a mistake or maybe someone can help us out with getting this resolved...I certainly hope the latter is the case! Thanks in advance to anyone who can help us out here... -- View this message in context:

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread Jeremy Mates
* Daniel Schwager > mkdir -p /opt/perl-5.18.4/src > cd /opt/perl-5.18.4/src > wget http://www.cpan.org/src/5.0/perl-5.18.4.tar.bz2 > tar -xjf perl-5.18.4.tar.bz2 > cd perl-5.18.4 > CFLAGS='-m64 -mtune=nocona' ./Configure -Dprefix=/opt/perl-5.18.4

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread dwdixon
I should also add I'm not a perl expert either, but from what I understand I am using fastcgi am I not? This all seems a lot more complex than I was hoping, I greatly appreciate the suggestions and help but I don't know that I want use a totally separate perl installation unless absolutely

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread Daniel Schwager
> I should also add I'm not a perl expert either, but from what I understand I > am using fastcgi am I not? I don't know how you connect your apache httpd to rt (-; If you use fastcgi, there's no need for mod_perl. > This all seems a lot more complex than I was > hoping, I greatly appreciate

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread dwdixon
According to the testdeps output it's saying I only need Perl >= 5.10.1, but I also wanted to add that all the dependencies are report as found: *** perl: *>=5.10.1(5.16.3) ...found* ..SNIP

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread Daniel Schwager
> According to the testdeps output it's saying I only need Perl >= 5.10.1, but > I also wanted to add that all the dependencies are report as found: > > *** > perl: > *>=5.10.1(5.16.3) ...found* > > ..SNIP > >

[rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread dwdixon
I've installed RT/RT-IR and been using it to test by executing rt-server in stand alone "mode", however I need to get RT/RT-IR working with httpd/apache and after looking through all the documentation and being overwhelmed by far too many options it seems that the best fit for me is to use

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread Daniel Schwager
> Perl::Build might simplify some of these steps - > https://metacpan.org/pod/Perl::Build Cool! - didn't know this way.. Thx Danny smime.p7s Description: S/MIME cryptographic signature

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread Bill Cole
On 23 Nov 2015, at 11:02, dwdixon wrote: I'm not an Apache/httpd configuration expert especially when modules are involved so I would GREATLY appreciate any and all help: Can't locate UNIVERSAL/require.pm in @INC

[rt-users] RT 4.4 Errors

2015-11-23 Thread Max McGrath
Hi All - I'm having issues in my test environment running RT 4.4. In the Queue List, when I click a queue name that existed in 4.2 -- I get an error -- when I click a queue that was created under RT 4.4 it works fine. The error says "An internal RT error has occurred. Your administrator can

Re: [rt-users] RT 4.4 Errors

2015-11-23 Thread Shawn Moore
Hi Max, On 2015年11月23日 at 15:59:38, Max McGrath (mmcgr...@carthage.edu) wrote: > [12001] [Mon Nov 23 17:04:12 2015] [error]: Can't call method "loc" on an > undefined value at /opt/rt4/sbin/../lib/RT/Ticket.pm line 1371. Can you upgrade to 4.4.0 rc2? That includes a fix for this bug. > Max

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-23 Thread dwdixon
This was sort of the problembasically I installed many Perl modules via cpanm and apparently that's a problem in certain circumstances which I'm not totally sure about at this time. To fix this error I installed the CentOS @epel repo version of a few packages: