[rt-users] Display custom fields in a ticket

2016-03-23 Thread Jeffrey Pilant
Joop wrote: >On 22-3-2016 23:05, Jeffrey Pilant wrote: >> I have a local VM with the old install in working condition, so I have >> all the files and data. >> >> Not sure where to look. > >Could you post screenshots of the working display vs the non working one >and post them to some pics sharing

[rt-users] Hide Custom Fields in Display Mode when value not selected

2016-03-23 Thread Stefan Krüger
We have some custom fields which are defined as Type Select one value (Software is installed, just yes/no). Is there a possibility to automatically hide all custom fields in Display Mode which have (no value) selected? Thanks a lot for your help. Stefan Krüger IT-Service der Abteilung

Re: [rt-users] Hide Custom Fields in Display Mode when value not selected

2016-03-23 Thread Christian Loos
Hi Stefan, there is an extension for this: https://github.com/bestpractical/rt-extension-customfield-hideemptyvalues Chris Am 23.03.2016 um 14:59 schrieb Stefan Krüger: > We have some custom fields which are defined as Type Select one value > (Software is installed, just yes/no). > > > > Is

Re: [rt-users] Display custom fields in a ticket

2016-03-23 Thread Joop
On 22-3-2016 23:05, Jeffrey Pilant wrote: > > > > I have a local VM with the old install in working condition, so I have > all the files and data. > > Not sure where to look. > > Could you post screenshots of the working display vs the non working one and post them to some pics sharing site and