Re: [rt-users] Installed extension not working

2016-04-22 Thread pelotek
Any ideas how I can get this working correctly? -- View this message in context: http://requesttracker.8502.n7.nabble.com/Installed-extension-not-working-tp61711p61770.html Sent from the Request Tracker - User mailing list archive at Nabble.com. - RT 4.4 and RTIR Training Sessions

Re: [rt-users] Escaping '<' and '>' in comments/replies and canned responses.

2016-04-22 Thread Barton Chittenden
In a further twist, html entities display correctly on the "Article Display" page, but when the canned response is actually *used*, I see html entities in the reply editor... but if I include text like , 'foo' is removed in the reply editor... I have no way of including something that looks like