Re: [rt-users] Enabling extensions in RT4.2.8?

Strange... I get an exit code of 255 on my FCGI server with the extension enabled. If I comment out the lines in my Plugins file and update siteconfig, I get no error code, but the server immediately quits silently. There's nothing in any log to tell me what's going on, at least that I can find.

Re: [rt-users] Enabling extensions in RT4.2.8?

Hi Alex, On Fri, Sep 23, 2016 at 7:07 AM, Alex Hall wrote: > Strange... I get an exit code of 255 on my FCGI server with the extension > enabled. Hmmm. Enabling extensions shouldn't be too complicated. There is nothing tricky going on. If I comment out the lines in my

Re: [rt-users] Enabling extensions in RT4.2.8?

Sorry for not replying in-line. I'd like to, but Google seems to have broken something in their accessibility, and I can't navigate the quoted text in my reply. The joys of using a screen reader. To your questions: I ran strace, and I have a 1.5mb file of output. I don't pretend to understand any

Re: [rt-users] Enabling extensions in RT4.2.8?

Okay, good to know about the permissions and deleting everything below mason_data/obj. I re-created the obj directory and set it to www-data:www-data 755. I ran perl -c on the main config file, with the two plugin lines commented out and not, and on the RT_SiteConfig.d/70-plugins file I made that

Re: [rt-users] Enabling extensions in RT4.2.8?

On Fri, Sep 23, 2016 at 2:20 PM, Alex Hall wrote: > Okay, good to know about the permissions and deleting everything below > mason_data/obj. I re-created the obj directory and set it to > www-data:www-data 755. > > I ran perl -c on the main config file, with the two plugin

Re: [rt-users] Enabling extensions in RT4.2.8?

I'll run the install again and hope that doing so won't cause any problems. :) root@server24:/home/ahall/RT-Extension-PriorityAsString-1.04# perl Makefile.PL Using RT configuration from /usr/share/request-tracker4/lib/RT.pm: html =>

Re: [rt-users] Enabling extensions in RT4.2.8?

I just now tried the RTHOME suggestion, after which I ran make and make install. I got the exact same error as in my previous message, unfortunately. On Fri, Sep 23, 2016 at 3:43 PM, Alex Hall wrote: > I'll run the install again and hope that doing so won't cause any >

Re: [rt-users] Enabling extensions in RT4.2.8?

Hi Alex, On Fri, Sep 23, 2016 at 12:15 PM, Alex Hall wrote: > Sorry for not replying in-line. I'd like to, but Google seems to have broken > something in their accessibility, and I can't navigate the quoted text in my > reply. The joys of using a screen reader. It's okay.

Re: [rt-users] Enabling extensions in RT4.2.8?

Hey Alex, I may have gotten the RTHOME incantation wrong. I just ran the install on my Debian system and here is the output: % cd /tmp % wget https://cpan.metacpan.org/authors/id/B/BP/BPS/RT-Extension-PriorityAsString-1.04.tar.gz --2016-09-23 15:00:25--

Re: [rt-users] Enabling extensions in RT4.2.8?

If I'm reading that right, the difference is that RTHOME should be /usr/share/request-tracker4, with no /lib on the end? Trying that, I still get the error. I didn't use CPAN, and I didn't see the part about verifying my kit, but other than that our two outputs looked similar right up to 'make