[rt-users] Problems with external auth and double prompting for authentication

2016-05-11 Thread Bart Bunting
et($LDAPGroupFilter, '(&(objectClass=groupofnames)(cn=helpdesk-*))'); Set($LDAPGroupMapping, {Name => 'cn', Description => 'description', Member_Attr=> 'member', Member_Attr_Value => 'dn', }); As above all the ldap stuff appears to work apart from the double request for authentication. Kind regards Bart -- Bart Bunting - URSYS PH: 02 87452811 Mbl: 0409560005 - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016

Re: [rt-users] Problems with external auth and double prompting for authentication

2016-05-11 Thread Bart Bunting
ration, so if your goal is to have just RT authentication, you > might compare your Apache configuration with the example in the docs: > > https://docs.bestpractical.com/rt/4.4.0/web_deployment.html > > On 5/11/16 3:50 AM, Bart Bunting wrote: >> >> >> Hi everyone, &g

Re: [rt-users] Problems with external auth and double prompting for authentication

2016-05-11 Thread Bart Bunting
is typically triggered by an Apache > configuration, so if your goal is to have just RT authentication, you > might compare your Apache configuration with the example in the docs: > > https://docs.bestpractical.com/rt/4.4.0/web_deployment.html > > On 5/11/16 3:50 AM, Bart Bunti

[rt-users] Error when initializing database with external auth enabled

2016-05-24 Thread Bart Bunting
I might be doing wrong here or is this a genuine issue? Kind regards Bart -- Bart Bunting - URSYS PH: 02 87452811 Mbl: 0409560005 - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016

Re: [rt-users] Error when initializing database with external auth enabled

2016-05-25 Thread Bart Bunting
r > > On Wed, May 25, 2016 at 2:26 AM, Bart Bunting > wrote: >> >> Hi there, >> >> I may be just missing something but this is failing miserably for me and >> I am not sure what the correct way to fix it is: >> >> Running rt 4.4.1 rc1 as of today.

Re: [rt-users] Error when initializing database with external auth enabled

2016-05-29 Thread Bart Bunting
onfiguration # All parameters with the exclusion of Proxy are directly passed to the WebService::Slack::IncomingWebHook object Kind regards Bart Jim Brandt writes: > To clarify the previous question, if you were using > RT::Authen::ExternalAuth in a previous version of RT (pre-4.4) a

[rt-users] Reproducible RT Configuration management

2016-05-29 Thread Bart Bunting
on would be a full puppet implementation modeling all of Rt's configuration. That just felt like a job far too big to tackle :(. Does anyone have any suggestions or stories of how they are managing this situation? Kind regards Bart -- Bart Bunting - URSYS PH: 02 87452811 Mbl: 0409560005 - RT

Re: [rt-users] Reproducible RT Configuration management

2016-06-17 Thread Bart Bunting
ltiple entries for things when the > | code is run multiple times. > | > | My solution is working although it feels clunky. > | > | I guess one better option would be a full puppet implementation modeling all > | of > | Rt's configuration. That just felt li

Re: [rt-users] Error when initializing database with external auth enabled

2016-06-20 Thread Bart Bunting
tes: > On 2016年5月24日 at 20:27:02, Bart Bunting (bart.bunt...@ursys.com.au) wrote: >> Hi there, > > Hi Bart, > >> I may be just missing something but this is failing miserably for me and >> I am not sure what the correct way to fix it is: >> >> Runni

[rt-users] "Show results" link?

2016-06-20 Thread Bart Bunting
return to the search as in previous version. Is there a way of reenabling this behaviour or should I simply write my own customization to add this? I've looked through the config options and can't see anything that suggests it's configurable. Kind regards Bart -- Bart Bunting -

[rt-users] REST API for Assets

2016-11-23 Thread Bart Bunting
Hi, Is there a REST API for assets in RT? I can't find any documentation for it. Can anyone shed any light on if it exists or is in the works? Kind regards Bart -- Bart Bunting - URSYS PH: 02 87452811 Mbl: 0409560005 - RT 4.4 and RTIR training sessions, and a new worksho

Re: [rt-users] REST API for Assets

2016-12-04 Thread Bart Bunting
m sure we could convince > BestPractical to roll it into 'core' so that everyone would benefit. > > Best, > Josh > > On Wed, Nov 23, 2016 at 3:26 PM, Bart Bunting > wrote: > >> Hi, >> >> Is there a REST API for assets in RT? >>