Re: [rt-users] AssetTracker Custom Field Select Date problem

Hi Gary, for issues with AT you should consult : https://github.com/chakatodd/rt-extension-assettracker and open an issue there. Torsten Von: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von Gary McRae Gesendet: Montag, 27. Mai 2013

Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy

Hi Gary, not sure about the Debian AT Package, but the latest, under RT4 working you should grab from https://github.com/chakatodd/rt-extension-assettracker Torsten Von: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von Gary McRae

Re: [rt-users] asset tracker config

Asset Types are mainly the same like Queues inside RT, you can/must give propper Rights also to Asset Types that users can work. Torsten -Ursprüngliche Nachricht- Von: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von SSzretter

Re: [rt-users] attache files directly from Ticket

Try this: https://github.com/cloos/RT-Extension-AddAttachmentsFromTransactions Von: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von Eierschmalz, Bernhard Gesendet: Freitag, 8. August 2014 09:06 An: rt-users@lists.bestpractical.com Betreff: [rt-users] attache files

Re: [rt-users] Address field behavior with RT 4.0.1 upgrade

Hi List, Thomas, has this already bin fixed or implemented already? I just read the RT Announcements up to 4.0.22 and couldn't find any hint. Torsten -Ursprüngliche Nachricht- Von: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von

[rt-users] Strange behavior on RT 4.0.19

Hi RT Users, we have a strange behavior at our RT 4 installation. If we open a link to a ticket URL (http://rt.mycompany.com/Ticket/Display.html?id=225478203) from a Mail, it works fine, from a list of ticket links inside Excel/Word I will be redirected to

[rt-users] RT Lifecycles Problem

Hi List, not sure if this is a bug or if I'm to stupid. Following Setup. Default Lifecycle: new, open, stalled, rejected, resolved, deleted Special Lifecycle: new, open, development, testing, accepted, rejected, resolved, deleted Queue Setup: Lifecycle: Special Lifecycle Queue Rights: Group:

Re: [rt-users] quick-set Starts date

Hi Alex, just spent a few minutes to change the original RT-Extension-DueButtons to StartsButtons: https://github.com/tbrumm/RT-Extension-StartsButtons Have fun. Von: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von Alex Peters Gesendet: Dienstag, 2. Dezember 2014

Re: [rt-users] quick-set Starts date

Hi Alex, sounds good to me, waiting to see your changes Torsten Von: Alex Peters [mailto:a...@peters.net] Gesendet: Mittwoch, 3. Dezember 2014 08:39 An: Brumm, Torsten / Kuehne + Nagel / Ham GI-ID Cc: rt-users@lists.bestpractical.com Betreff: Re: [rt-users] quick-set Starts date This is a great

Re: [rt-users] RT-Extension-AceEditor

Hi Remi, nice work, love this, but the Custom Action Prep Code and Custom Condition are changed in the display order?!? [cid:image001.png@01D01519.BE459020] Torsten Von: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von Rémi Gesendet: Mittwoch, 10. Dezember 2014 18:23

Re: [rt-users] RT hangs with 'SELECT GET_LOCK' slow query log entries

OK, try out this file: Apache::Session Lock/MySQL.pm Search for line: #MySQL requires a timeout on the lock operation. There is no option #to simply wait forever. So we'll wait for a hour. my $sth = $self-{dbh}-prepare_cached(q{SELECT GET_LOCK(?, 3600)}, {}, 1); We have changed

Re: [rt-users] RT hangs with 'SELECT GET_LOCK' slow query log entries

And again, try out this: http://search.cpan.org/~chorny/Apache-Session-1.93/lib/Apache/Session/MySQL/NoLock.pm Think it is the better solution. Torsten Von: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von Atif Mehboob Gesendet: Montag, 19. Januar 2015 10:38 An:

Re: [rt-users] Assets for RT (RT::Extension:Assets) - Help with perl script

Hi Emmanuel, not sure if you already fixed your Problem, here is a possible Solution: https://github.com/tbrumm/rt-extension-assets/blob/master/lib/RT/CustomFieldValues/Assets.pm Torsten Von: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von Emmanuel Lacour Gesendet:

Re: [rt-users] RT_SiteConfig.pm error formatting question

Hi Brian, welcome to the list. I assume, you have not the line number written infront of the Set Paramenters? Torsten Von: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von Dunbar, Brian Gesendet: Mittwoch, 22. Juni 2016 17:26 An: rt-users@lists.bestpractical.com

Re: [rt-users] mysql DB engine ndbdcluster

Hi Reinhold, whats the goal of doing this? Not sure with ndbcluster, but we do it with percona cluster and this does very well. Torsten -Ursprüngliche Nachricht- Von: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von Reinhold Pescoller Gesendet: Dienstag, 13.