[rt-users] Displaying requester organization in web interface

will provide the right value, but that seems overkill, since the value already exists in RT's database. There must be something simplier. Any hint? -- Emmanuel Dreyfus [EMAIL PROTECTED] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Re: [rt-users] Displaying requester organization in web interface

On Tue, Sep 30, 2008 at 03:45:20PM +, Emmanuel Dreyfus wrote: I need to display requesters's organization in the web interface. I suspect it can be done with the request constructor, but I have not found how I can add a field in the displayable fields. Oh, and this is RT 3.6.6

Re: [rt-users] Search by Requestor Organization

is a graph showing the number of tickets created in each organization. I have exactly the same need, but it seems that intrusive modifications of RT are required to acheive that goal. -- Emmanuel Dreyfus http://hcpnet.free.fr/pubz [EMAIL PROTECTED

[rt-users] users created from external authentication

so subclass RT::Interface::Web::WebExternalAutoInfo if I want to add the logic to read the other variables. Is there any example of how this should be done? -- Emmanuel Dreyfus http://hcpnet.free.fr/pubz m...@netbsd.org ___ http

[rt-users] charset troubles

/dIRectory In RT_SiteConfig.pm all I have about encoding if for e-mail: Set(@EmailInputEncodings, qw(utf-8 iso-8859-1 us-ascii windows-1252));Set($EmailOutputEncoding , 'iso-8859-1'); -- Emmanuel Dreyfus http://hcpnet.free.fr/pubz m...@netbsd.org

[rt-users] 3.6 theme?

Hi I liked the ancient 3.6.x look of RT, but it is not available in latest releases. Is there a theme to bring it back? -- Emmanuel Dreyfus http://hcpnet.free.fr/pubz m...@netbsd.org

Re: [rt-users] charset troubles

Alex Vandiver ale...@bestpractical.com wrote: Which database? In your original mail, you said: p5-DBD-mysql-4.031 [...] postgresql-9.4.1 Which database are you using? PostgreSQL 9.4.1. And p5-DBD-postgresql-3.5.1 was missing in my list. -- Emmanuel Dreyfus http://hcpnet.free.fr

Re: [rt-users] charset troubles

On Fri, May 01, 2015 at 05:53:58PM +0200, Emmanuel Dreyfus wrote: PostgreSQL 9.4.1. And p5-DBD-postgresql-3.5.1 was missing in my list. I may be able to debug some of it, but I would need some hints: where is the attachment supposed to be converted into quited-printable? It happens through

Re: [rt-users] charset troubles

and updating looks similar, hence I assume it is the server-side handling that differ. -- Emmanuel Dreyfus http://hcpnet.free.fr/pubz m...@netbsd.org

Re: [rt-users] charset troubles

Emmanuel Dreyfus m...@netbsd.org wrote: The generated HTML for creating and updating looks similar, hence I assume it is the server-side handling that differ. In database, I have in both cases contenttype: text/plain contentencoding: quoted-printable An attachment that displays correctly

Re: [rt-users] charset troubles

Emmanuel Dreyfus m...@netbsd.org wrote: After upgrading to RT 4.2.10, the problem vanished when updating tickets on the web interface, but it still exists when creating a new ticket from the web interface. The problem is still there with RT 4.2.11. Hints on how to fix it would be welcome

[rt-users] [SOLVED] Re: charset troubles

Emmanuel Dreyfus m...@netbsd.org wrote: I just upgraded Apache to 2.4 and RT to latest 3.8, and I get a charset problem: anything that enter RT through rt-mailgate is fine, but any non ASCII character sent through the web interface gets corrupted: I get a ? in a quare instead, which