[rt-users] Queues, surveys for agents, and forms

I have not yet deployed RT, and am spending time studying it before I do so. There are many questions at this stage, but beyond what I have found in the docs: 1. Is there some documentation on how to set up multiple queues? Our university has several different offices that need separate queues,

Re: [rt-users] Queues, surveys for agents, and forms

find RT doc here : https://www.bestpractical.com/docs/rt/4.2/ Hope it helped you, Regards, Loic Cadoret IT Technician Keyyo Le 04/05/2015 15:55, Geico Caveman a écrit : I have not yet deployed RT, and am spending time studying it before I do so. There are many questions at this stage