[rt-users] Display graphics in rt

Good day, I write because I like to know what to do to view the graphs in RT 2.4.9 since it only shows a box with an X, plus however if the graph corresponding to the table is displayed. Thanks in advance, greetings.

[rt-users] call and display custom field in create.html Ticket

call and display custom field in create.html Ticket hi I write because I could not give in and you can call and display ticket interface only one of the custom fields are generated and to display them in different locations interface creating a new ticket. As it directly shows all the fields

[rt-users] Linking options default custom fields with fields

good afternoon I write because I like to know how to flirt options for a custom field to field in the interface queue creating a new ticket (if applicable). Thanks in advance, greetings !!

[rt-users] Interface customization of a new case (Ticket create.html)

Hi Good Day, I am writing because we are testing with RT to begin to implement it in the company, but we are looking at the possibility of using code to change the arrangement of the interface discharge of a new case. According have identified the file to modify is located in the Ticket /

[rt-users] Send mail to create a ticket (error)

Good day, To request your help to know why not make sending emails to create a new ticket and in updating data and answer the ticket. We are just beginning to know RT version we are currently to implement is the 4.2.9, I hope we can support. Thanks, Greetings !!