[rt-users] Hiding menu options for particular user groups

2017-01-25 Thread Matthew Coons
Hello RT users, I wanted to know if anybody had a working example or was already hiding RT menu options from logged in users? The first item I want to hide is the "Logout" button for all users. We're using SSO so it's not required to be present. The second item I would like to hide (for a

Re: [rt-users] Hiding menu options for particular user groups

2017-01-25 Thread Matthew Coons
ed, Jan 25, 2017 at 3:03 PM, Matthew Coons <coo...@umich.edu> wrote: > Thanks Alex and Matt, this is really helpful! > > > Matt Coons > Incident Responder and Threat Analyst > Information & Infrastructure Assurance (IIA) > University of Michigan > > 734-764-4105 &

Re: [rt-users] Hiding menu options for particular user groups

2017-01-25 Thread Matthew Coons
: > https://docs.bestpractical.com/rt/4.4.1/writing_ > extensions.html#Adding-and-Modifying-Menus > > On Wed, Jan 25, 2017 at 11:57 AM, Matthew Coons <coo...@umich.edu> wrote: > > Hello RT users, > > > > I wanted to know if anybody had a working example or was already hid

[rt-users] Recovering Disabled Articles

2017-02-14 Thread Matthew Coons
Hello RT User group, I'm curious if there is a way from RT to enable an article that has been disabled? I don't see a way to search for disabled articles in RT, and Googling this question does not return any helpful ideas. Thoughts? Matt Coons Incident Responder and Threat Analyst Information &