[rt-users] mysql 5.1 slow query in RT

2008-05-29 Thread Mike Zupan
We moved our RT server from mysql 4.0 to 5.1 and we are having some slow query issues on the Attachments table not finding the correct index mysql explain SELECT main.* FROM Attachments main WHERE (main.Parent = '308267') AND (main.ContentType = 'text/plain') ORDER BY main.id ASC;

Re: [rt-users] mysql 5.1 slow query in RT

2008-05-29 Thread Mike Zupan
Sorry forgot to include that 3.6.6 Thanks Mike On 5/29/08, Jesse Vincent [EMAIL PROTECTED] wrote: On Thu, May 29, 2008 at 11:20:33AM -0400, Mike Zupan wrote: We moved our RT server from mysql 4.0 to 5.1 and we are having some slow query issues on the Attachments table not finding

[rt-users] acknowledgement email

2008-08-01 Thread Mike Zupan
Does RT provide a way to send an acknowledgement email when it gets a ticket in via email? Thanks Mike ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL