Our Q2 training will be held in Seattle, Washington on June 19th & 20th. Space
is limited, so please RSVP as soon as possible to guarantee a seat.
This training will introduce you to the new features in RT4 as part of a
comprehensive overview of RT. Whether you're an old hand at RT or a recent
Greetings!
Our next public RT training is happening in Seattle on June 19th and 20th. Join
us and learn from the experts how to get the most out of RT as a user and
administrator, as well as a preview of what's to come in RT 4.2. Whether you're
a native of the Pacific Northwest or will be flyin
Greetings!
Our third training for 2013 will be held in New York, NY on October 8th and
9th. As we like to keep class sizes relatively intimate, register soon or we
may not be able to guarantee you a seat. If you can't make it to this training
session, feel free to drop us a line to suggest loca
Greetings!
Our first training for 2014 will take place in London, England on March 19-20.
As we like to keep class sizes relatively intimate, register soon or we may not
be able to guarantee you a seat. If you can't make London, we will have
upcoming trainings this year in Dallas, Texas and Bos
Just a reminder that Best Practical's first RT training is taking place on
March 19-20 in London, UK. This will likely be our only non-US public session
this year. This training will introduce you to the new features in RT 4.2 as
part of a comprehensive overview of RT. Whether you've been using
Hello! Best Practical is pleased to announce our second Request Tracker
training for 2014! We will be in Dallas, Texas on May 20-21. We do have a limit
on how many people we can effectively teach, so please register as soon as you
can to make sure you get a seat. If you can't make Dallas, we wil
There are still spots left in our Boston training, taking place September 9-10!
This training will introduce you to the new features in Request Tracker 4.2 as
part of a comprehensive overview of RT. Whether you're an old hand at RT or a
recent convert, you'll have a good understanding of all of
Hello!
Great news! Our Q4 RT training session will be held in LA on November 4-5,
2014! We do have a limit on how many people we can effectively teach, so please
register as soon as you can to make sure you get a seat. If you can't make LA,
please feel free to suggest a future location by dropp
Hello!
This is just a reminder that Best Practical's next Request Tracker training is
taking place on November 4-5 in Los Angeles, CA. This will be our last public
session of 2014! This training will introduce you to the new features in RT 4.2
as part of a comprehensive overview of RT. Whether
Hello!
This is your last reminder to sign up for our final public RT training in 2014!
We will be in the LA area, November 4-5. This training will introduce you to
the new features in RT 4.2 as part of a comprehensive overview of RT. Whether
you've been using Request Tracker for years or are a
Hello!
We’ve been hard at work on the next new major release of RT and it’s almost
here! The first release candidate for RT 4.4 will be available in early
November!
To celebrate the new release of RT, we’ll be holding our next RT training in
Chicago, IL on December 14-15, 2015.
This training
With the new release candidate for RT 4.4 out, we're thrilled to announce our
first public training of 2016 in Hamburg, Germany. The training will take place
March 14-15.
This training will introduce you to the new features in RT 4.4 as part of a
comprehensive overview of RT. Whether you're an
On the heels of releasing RT 4.4, we're thrilled to announce our next public
training session. Please join us in Washington, DC, on May 23-24, 2016!
This training will introduce you to the new features in RT 4.4 as part of a
comprehensive overview of RT. Whether you're an old hand at RT or a rec
Come one, come all to Request Tracker Training in beautiful Los Angeles! We’ll be there September 12-14!Day one focuses on the usage of RT for non-programmer admins and users. We walk through a common helpdesk config including rights management, workflow construction, notifications and the basics o
Due to multiple requests, we are moving the LA training to Q1 2017. While there
was heavy interest many folks said they couldn't swing our original dates. Stay
tuned for new dates soon!
Also, we're thrilled to announce RT/RTIR training in Boston, October 24-26!
Please join us in our hometown fo
Hello!
Request Tracker 4.0, originally released in April of 2011, will reach end of
life on February 15, 2017. After that date, Best Practical will no longer
support the 4.0 series or publish new releases with bug fixes, security
updates, or new features. We recommend all RT 4.0 users upgrade t
Hello!
We're very pleased to announce our first 2017 Request Tracker training! We'll
be in Paris from April 24-26, 2017. To read more about what each day covers,
including the new hands on third day, please visit
https://bestpractical.com/blog/2017/2/announcing-our-first-2017-rt-training
Hello!
The various RT and RTIR mailing lists have been a great resource for help and
discussion since March 2000 (wow!). Today we're excited to announce that we're
taking a big step forward and migrating our community discussions to a
web-based forum hosted using Discourse.
Why the change? Dis
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