Hi,
I've just installed MergeUsers for the first time to address the usual
multiple email problem, and I'm seeing a weird problem when trying to change
the ownership of a new ticket via the Basics properties page.
In order to test the MergeUsers functionality, I have added a new user to our
the problem in the code, but I got lost in the vast
wilderness of DBIx::SearchBuilder subclasses ;-)
MfG,
Thomas Bätzler
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BRINGE Informationstechnik GmbH
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Germany
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Fon: +49 171 5438457
Fax: +49 721 94246-66
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Hello Ruslan,
Can you test the following patch?
This seems to fix the problem with Nathan's script aswell as mine where my user
didn't show up in modify ticket.
Thank you for your help!
Cheers,
Thomas
Nathan Cutler asked:
Hi Ruslan:
Thanks for the MergeUsers patch you provided awhile back. Do I need to
do anything special (pull request, etc.) to get this accepted
upstream, or will you take care of it?
He has already uploaded it to CPAN:
Salut,
Am 06.11.2013 14:59, schrieb Albert Shih:
Hi,
For one time not exactly a technical question.
Long time ago when first time I install a RT it's for my own use. After
that the « virus » spread to my team.
Now all IT team use RT.
They are some project to extend RT to other
Hi,
Am 19.09.2014 13:37, schrieb markus.wildb...@eu.magna.com:
Since the update to 4.2.7 i figured out, that there is a new issue
regarding the (german) translation.
For the ticket-status, open has to be translated to offen. On the
other hand,
in the Self-Service area, open hast o be
Hello Duncan,
Am 07.05.2016 um 18:47 schrieb Duncan Morgan:
Thanks Bill.
So what you are saying is don't make any configuration changes as far as
file locations and put everything in the doc root?
Isn't /var/www what the Apache server uses as its default DocumentRoot?
I would certainly not
Hi,
Stephen Cena asked:
* Ive been beating my head against this for days now and cant figure this
out. I original had
* (as much as possible) a clone of our production environment in a lab. I
reached a point
* where I was forced to re-IP the lab environment which went well. Now,
oesn't overwrite the settings in the other ;-)
MfG,
Thomas Bätzler
--
BRINGE Informationstechnik GmbH
Zur Seeplatte 12
D-76228 Karlsruhe
Germany
Fon: +49 721 94246-0
Fon: +49 171 5438457
Fax: +49 721 94246-66
Web: http://www.bringe.de/
Geschäftsführer: Dipl.-Ing. (FH) Martin Bringe
Ust.Id: DE812936645, HR
ons for the duration of a session.
MfG,
Thomas Bätzler
--
BRINGE Informationstechnik GmbH
Zur Seeplatte 12
D-76228 Karlsruhe
Germany
Fon: +49 721 94246-0
Fon: +49 171 5438457
Fax: +49 721 94246-66
Web: http://www.bringe.de/
Geschäftsführer: Dipl.-Ing. (FH) Martin Bringe
Ust
because your RT box is not listed as a trusted sender in your
domain’s SPF policy.
MfG,
Thomas Bätzler
--
BRINGE Informationstechnik GmbH
Zur Seeplatte 12
D-76228 Karlsruhe
Germany
Fon: +49 721 94246-0
Fon: +49 171 5438457
Fax: +49 721 94246-66
Web: http://www.bringe.de
with a message like
mysql server has gone away. You can raise that value for mysqldump just by
editing that file; no server restart is required.
HTH,
Thomas Bätzler
--
BRINGE Informationstechnik GmbH
Zur Seeplatte 12
D-76228 Karlsruhe
Germany
Fon: +49 721 94246-0
Fon: +49 171 5438457
y running
select max(OCTET_LENGTH(Content)) from Attachments;
in the context for your RT4 database. If that query comes up with
anything above 48MB, I'd raise that variable to a suitably higher value.
MfG,
Thomas Bätzler
--
BRINGE Informationstechnik GmbH
Zur Seeplatte 12
D-76228 Karlsruh
Hello Alex,
Am 27.12.2016 um 22:54 schrieb Alex Hall:
Hello list,
I've just gotten a DSN to our iSeries working on the same server that
hosts RT. Next, I'll be making a script to auto-set a custom field with
a value pulled from that iSeries based on another field. This way, for
instance, you
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