[rt-users] adding a button/hyperlink to external log analysis tool

Hi all, Sorry for posting in two lists, but don't really know where it belongs... And I wanted to get starting in adjusting RT to our needs. (I have no experience in writing th scripts or stuff like that) I'm running RT4.4 stable and I was querious if it is possible to add a button or linkor

[rt-users] adding a button/hyperlink to external log analysistool

thanks for the replies!!! The link value works! But now I was experimenting with the include page. When I use this it seems it loads the whole url (its a url of the RT instance with a query) on top of the RT page. menu is broken(double vision effect), and the ticketmenu(in the grey menubar

[rt-users] Issues with RTExternalAuth

This is what I use to auth against ldap and local. (left out the ldap section ofcourse... # # User Authentication Set($ExternalAuth, 1); Set($ExternalAuthPriority, [ 'My_LDAP' ] ); Set($ExternalInfoPriority, [ 'My_LDAP' ] ); Set($UserAutocreateDefaultsOnLogin, {

Re: [rt-users] help

this would be something awsome! - Original Message - From: "Nagraj Arya" To: rt-users@lists.bestpractical.com Sent: Tuesday, July 5, 2016 6:55:39 PM Subject: Re: [rt-users] help Can Anyone Help? From: rt-devel

[rt-users] disable active url/links in RT history

Hi all, I have a question about url/links (active) in rtir history/comments. They are active by default Is there some way to disable them by default? Or should I writesome rewriting script... :s thnks Tom - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training *