[rt-users] Couldn't find Ticket for reminder XXX. Please...
Update: I'm looking in the logs but not really seeing anything about the reminders. However, I have now received emails from two different users now stating they are seeing Couldn't find Ticket for reminder XXX. ... Both users are claiming they had not set reminders up for these tickets.
Re: [rt-users] Couldn't find Ticket for reminder XXX. Please...
On 04/04/2012 08:10 AM, Cena, Stephen (ext. 300) wrote: Update: I'm looking in the logs but not really seeing anything about the reminders. However, I have now received emails from two different users now stating they are seeing Couldn't find Ticket for reminder XXX. ... Both users are claiming they had not set reminders up for these tickets. Couldn't find Ticket for reminder XXX refers to a _reminder_ with an id of XXX, not that ticket (although reminders are tickets). Put XXX in the simple search box and see what it's a reminder for. There are two open bugs about these more visible broken reminders: http://issues.bestpractical.com/Ticket/Display.html?id=19530 http://issues.bestpractical.com/Ticket/Display.html?id=19535 Thomas
[rt-users] Couldn't find Ticket for reminder XXX. Please contact administrator.
I was able to clear out most of the reminders by going to them setting them to resolved. I have one left that is lingering, 245. When I go to ticket 245 and go to the Links page nothing is listed. All links are blank. I talked to the user who created the ticket she does not believe she set up a reminder on her end for this ticket.
[rt-users] Couldn't find Ticket for reminder XXX. Please contact administrator.
I've just completed an upgrade from RT 3.8.10/.DEB to RT 4.0.5/source on Ubuntu 11.10. Everything is running beautifully with one exception. On my dashboard under My Reminders, I now get Couldn't find Ticket for reminder XXX. Please contact administrator.. I performed a make upgrade-database and gave it 3.8.10 as my source database. What can I do to correct this problem? Stephen Cena MIS/IT Dept - Quality Vision International 850 Hudson Ave Rochester,NY. 14621 Ph: 585-544-0450 x300 Thank you for helping us help you help us all.
Re: [rt-users] Couldn't find Ticket for reminder XXX. Please contact administrator.
Often contact administrator means that admin may find additional info in logs. As far as I recall this errror means that reminder references not existing ticket. You can use rt-validator script to check db integrity. Ruslan from phone. 31.03.2012 19:00 пользователь Cena, Stephen (ext. 300) s...@qvii.com написал: ** I've just completed an upgrade from RT 3.8.10/.DEB to RT 4.0.5/source on Ubuntu 11.10. Everything is running beautifully with one exception. On my dashboard under My Reminders, I now get Couldn't find Ticket for reminder XXX. Please contact administrator.. I performed a make upgrade-database and gave it 3.8.10 as my source database. What can I do to correct this problem? *Stephen Cena* MIS/IT Dept - Quality Vision International 850 Hudson Ave Rochester,NY. 14621 Ph: 585-544-0450 x300 Thank you for helping us help you help us all.
