Re: [rt-users] Automatted parsing of mails entering an RT queue

Am 02.03.17 um 15:43 schrieb Matt Zagrabelny: > What version are you using CK? > > -m > Hi, we're using 4.2.8. Regards, --ck - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Paris - April 24-26, 2017

Re: [rt-users] Automatted parsing of mails entering an RT queue

What version are you using CK? -m On Thu, Mar 2, 2017 at 2:35 AM, Christopher Kunz wrote: > Hi all, > > we've been using RT for almost 15 years now with great success, but our > growing company needs a little more automation now. As we are a hosting > company /carrier, we

Re: [rt-users] Automatted parsing of mails entering an RT queue

Check RT-Extension-ExtractCustomFieldValues Von meinem iPhone gesendet > Am 02.03.2017 um 09:35 schrieb Christopher Kunz : > > Hi all, > > we've been using RT for almost 15 years now with great success, but our > growing company needs a little more automation now. As we

[rt-users] Automatted parsing of mails entering an RT queue

Hi all, we've been using RT for almost 15 years now with great success, but our growing company needs a little more automation now. As we are a hosting company /carrier, we frequently receive abuse reports and security advisories (for example, automatted scans for UDP amplifiers by the German