Navigate to Home > All dashboards, and go to the dashboard you want to
receive emails about.
In the upper right hand corner, you'll see the following menus:
Basics, Content, Subscription, Show.
Click 'Subscription', and you'll be prompted for frequency, time, rowsn and
The one caveat here is that it's possible to add a subscription to a person
or group that they can't un-subscribe from, so be courteous about that.
On Wed, Nov 23, 2016 at 4:56 PM, Alex Hall wrote:
> Hi all,
> I know RT can automatically email dashboards to specific users. I've just
> not sure how to set this up. I found one list of dashboards where a
> "subscription" column was present in the table, but it only listed a
> single, global dashboard and not those for a given user. I've been through
> users and settings, but didn't find it. This must be obvious, but where
> would I tell users to go to set up subscriptions to their custom
> dashboards? I just want certain users to get emails once a day with the
> content of a specific saved search. Thanks!
> Alex Hall
> Automatic Distributors, IT department
> RT 4.4 and RTIR training sessions, and a new workshop day!
> * Los Angeles - January 9-11 2017
RT 4.4 and RTIR training sessions, and a new workshop day!
* Los Angeles - January 9-11 2017