Re: [rt-users] Move tickets to queue but don't allow ticket creation

2017-02-13 Thread Jeff Voskamp
On 12/02/17 07:57 AM, Keith Edmunds wrote: We have a "Triage" queue and a number of problem-type queues. Ideally, we'd like to allow tickets to only be created in the Triage queue and then be moved to the appropriate problem queue, but it appears that we need the "Create Ticket" permission on a

[rt-users] Move tickets to queue but don't allow ticket creation

2017-02-12 Thread Keith Edmunds
We have a "Triage" queue and a number of problem-type queues. Ideally, we'd like to allow tickets to only be created in the Triage queue and then be moved to the appropriate problem queue, but it appears that we need the "Create Ticket" permission on a queue to move tickets to it. Is there any