Re: [rt-users] Queue template not available for queue scripts

2016-10-07 Thread Alex Hall
Yes, that would be the ideal solution, and I would dearly love to have that. From what I've seen so far, and from what people have said on this list, it doesn't seem like RT can do that. If there's a way, I think everyone who works at this company would greatly appreciate that knowledge. I'm not

Re: [rt-users] Queue template not available for queue scripts

2016-10-07 Thread Kenneth Marshall
On Fri, Oct 07, 2016 at 11:36:13AM -0400, Alex Hall wrote: > Yes, that would be the ideal solution, and I would dearly love to have > that. From what I've seen so far, and from what people have said on this > list, it doesn't seem like RT can do that. If there's a way, I think > everyone who works

Re: [rt-users] Queue template not available for queue scripts

2016-10-07 Thread Kenneth Marshall
On Fri, Oct 07, 2016 at 11:24:06AM -0400, Alex Hall wrote: > Hello all, > I'm kind of jumping around, both trying to update the test RT instance and > do more with our production instance between other projects, so sorry for > seeming to be all over the place with questions. > > I've been asked

[rt-users] Queue template not available for queue scripts

2016-10-07 Thread Alex Hall
Hello all, I'm kind of jumping around, both trying to update the test RT instance and do more with our production instance between other projects, so sorry for seeming to be all over the place with questions. I've been asked to disallow email replies (easily done) but to offer a link in the body