Re: [rt-users] RT 4.4.1, Assets, empty names
I'm pretty sure I'm not a fraud. Did I fail the checks because my
address is @uky.edu but the server is outlook.com or something?
Anyway I re-discovered, after sending, how to link to a different field
in the search results, so nevermind.
(
...
Set($AssetSearchFormat, q[
'href="__WebHomePath__/Asset/Display.html?id=__id__">__Name__/TITLE:Name',
'href="__WebHomePath__/Asset/Display.html?id=__id__">__CustomField.{Unique
Asset Number}__/TITLE:UA #',
'__CustomField.{User}__/TITLE:User',
Description,
'__Status__/TITLE:Status',
'__CustomField.{MAC}__/TITLE:MAC',
'__CustomField.{IP Address}__/TITLE:IP Address',
'__CustomField.{Property Tag}__/TITLE:Property Tag',
'__CustomField.{Serial Number}__/TITLE:Serial Number',
'__ActiveTickets__ __InactiveTickets__/TITLE:Related tickets',
]) unless $AssetSearchFormat;
...
)
Thanks again,
Kyle
On 12/20/2016 10:33 AM, Kyle Dippery wrote:
This sender failed our fraud detection checks and may not be who they
appear to be. Learn about spoofing at http://aka.ms/LearnAboutSpoofing
This seems like such a silly thing, that I must be missing something.
If I create an Asset, but leave the Name field blank, how do I later
select that Asset?
I can see it in Search results, but there are no clickable spots in its
line except the show-related-tickets links.
Thanks,
Kyle
--
Kyle Dippery
Engineering Computing Services
219 RMB
859-257-1346
--
Kyle Dippery
Engineering Computing Services
219 RMB
859-257-1346
Re: [rt-users] RT 4.4.1, Assets, empty names
Le 20/12/2016 à 16:33, Kyle Dippery a écrit : > This seems like such a silly thing, that I must be missing something. > If I create an Asset, but leave the Name field blank, how do I later > select that Asset? > > I can see it in Search results, but there are no clickable spots in its > line except the show-related-tickets links. What you see in Search results depends on $AssetSearchFormat settings. By default (RT_Config.pm) it is: q[ '__Name__/TITLE:Name', Description, '__Status__ (__Catalog__)/TITLE:Status', Owner, HeldBy, Contacts, '__ActiveTickets__ __InactiveTickets__/TITLE:Related tickets', ] with the link (href) on the name field. To solve your issue, you can redefine $AssetSearchFormat with __id__ instead of __Name__. -- Easter-eggs Spécialiste GNU/Linux 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76 mailto:gsedrati-di...@easter-eggs.com - http://www.easter-eggs.com
[rt-users] RT 4.4.1, Assets, empty names
This seems like such a silly thing, that I must be missing something. If I create an Asset, but leave the Name field blank, how do I later select that Asset? I can see it in Search results, but there are no clickable spots in its line except the show-related-tickets links. Thanks, Kyle -- Kyle Dippery Engineering Computing Services 219 RMB 859-257-1346
