Hello there,

First sorry for posting into two lists but seem to got really stuck with this 
combination. (RT4.4 and RT-IR4.2)

When creating a custom field it gives me the following error in the web 
interface
An internal RT error has occurred. Your administrator can find more details in 
RT's log files.
and this in the logs:

[43631] [Fri Feb  5 08:18:50 2016] [error]: Can't call method "QueueObj" on an 
undefined value at 
/opt/rt4/local/plugins/RT-IR/html/Callbacks/RTIR/Elements/EditCustomField/EditComponentName
 line 51.

Stack:
  
[/opt/rt4/local/plugins/RT-IR/html/Callbacks/RTIR/Elements/EditCustomField/EditComponentName:51]
  [/opt/rt4/share/html/Elements/EditCustomField:127]
  [/opt/rt4/share/html/Admin/CustomFields/Modify.html:133]
  [/opt/rt4/share/html/Admin/autohandler:49]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:696]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:375]
  [/opt/rt4/share/html/autohandler:53] 
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)


and when I want to access the RTIR web menu it gives me
An internal RT error has occurred. Your administrator can find more details in 
RT's log files.

and this in the logs:
[43631] [Fri Feb  5 08:21:37 2016] [error]: Can't call method "Content" on an 
undefined value at /opt/rt4/local/plugins/RT-IR/html/RTIR/index.html line 57.

Stack:
  [/opt/rt4/local/plugins/RT-IR/html/RTIR/index.html:57]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:696]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:375]
  [/opt/rt4/share/html/autohandler:53] 
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)


Does anyone has any clue?

may thanks in advance!
U









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