Re: [rt-users] Uncheck boxes to disable notifications to the listed recipients dont working in RTIR 4.0.0

2017-02-09 Thread Ģirts Mažonis
Hi Marcos, I think this is not that case, because if I reply on GENERAL QUEUE and from two recipients uncheck one i get only one email not to as from INCIDENT REPORT QUEUE. All setup is default. 2017-02-09 14:01 GMT+02:00 Ģirts Mažonis : > Hi Marcos, > I think this is

Re: [rt-users] Uncheck boxes to disable notifications to the listed recipients dont working in RTIR 4.0.0

2017-02-09 Thread Marcos Orallo via rt-users
--- Begin Message --- Hi Girts, Make sure you are not suffering this bug: Have you checked the logs for the transaction? If you have Debug logging enable, you should be able to see which recipients were squelched. 2017-02-09 9:02

[rt-users] Uncheck boxes to disable notifications to the listed recipients dont working in RTIR 4.0.0

2017-02-09 Thread Ģirts Mažonis
Hey, I have problem with RT (4.4.1) and RTIR (4.0.0) Situation: when replay on incident report. Report have two or more requestors. If i uncheck all and leav only one from that list on replay all requestors get that email. Under that recepirnt list is writen: Uncheck boxes to disable notifications