Re: [rt-users] constantly seeing error after RT::Extension::Announce

[Matt Zagrabelny]

Hi Alex,

On Mon, Dec 19, 2016 at 12:07 PM, Alex Hall  wrote:
> I'm almost positive I ran that, and the page says I could end up with data
> duplication if I run it again. Is there a query I could run in the database
> to check, so I can know for sure? Thanks.

Check the initialdata file for the extension to see what it is
creating in the database. You can definitely query the database.
Perhaps start with the customfields table.

-m

Re: [rt-users] constantly seeing error after RT::Extension::Announce

[Alex Hall]

I'm almost positive I ran that, and the page says I could end up with data
duplication if I run it again. Is there a query I could run in the database
to check, so I can know for sure? Thanks.

On Fri, Dec 16, 2016 at 8:53 PM, Todd Wade  wrote:

> On 12/16/16 3:57 PM, Alex Hall wrote:
>
>> Ever since I installed the RT::Extension::Announce plugin, I've seen an
>> error repeated over and over in the log (hundreds of times). It's always
>> the same:
>>
>> couldn't load custom field by 'announcement groups' identifier
>>
>
> Hi Alex,
>
> This sounds like you missed the 'make initdb' step that creates the custom
> field:
>
> https://metacpan.org/pod/RT::Extension::Announce#INSTALLATION
>
> https://st.aticpan.org/source/BPS/RT-Extension-Announce-1.01
> /etc/initialdata
>
> Regards,
>
>
>


-- 
Alex Hall
Automatic Distributors, IT department
ah...@autodist.com

Re: [rt-users] constantly seeing error after RT::Extension::Announce

[Todd Wade]

On 12/16/16 3:57 PM, Alex Hall wrote:

Ever since I installed the RT::Extension::Announce plugin, I've seen an
error repeated over and over in the log (hundreds of times). It's always
the same:

couldn't load custom field by 'announcement groups' identifier


Hi Alex,

This sounds like you missed the 'make initdb' step that creates the 
custom field:


https://metacpan.org/pod/RT::Extension::Announce#INSTALLATION

https://st.aticpan.org/source/BPS/RT-Extension-Announce-1.01/etc/initialdata

Regards,

[rt-users] constantly seeing error after RT::Extension::Announce

[Alex Hall]

Hi all,
Ever since I installed the RT::Extension::Announce plugin, I've seen an
error repeated over and over in the log (hundreds of times). It's always
the same:

couldn't load custom field by 'announcement groups' identifier

I have no idea what it means or what the cause is. I've done some
modifications to the display and CSS of the plugin, but nothing about
"announcement groups". What could cause this error, should I worry, and can
I fix or hide it? I'm worried it will hide other errors or warnings, given
how often it repeats itself. Thanks.

-- 
Alex Hall
Automatic Distributors, IT department
ah...@autodist.com
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