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>> *Von:*rt-users [mailto:rt-users-boun...@lists.bestpractical.com] *Im
>> Auftrag von *Piet Honk
Court | Registergericht: Amtsgericht Dresden, HRB 23 086
>
>
>
> *Von:*rt-users [mailto:rt-users-boun...@lists.bestpractical.com] *Im
> Auftrag von *Piet Honkoop
> *Gesendet:* Montag, 26. September 2016 15:32
> *An:* Felix Defrance <fe...@d2france.fr>; rt-users@lists.
t;; rt-users@lists.bestpractical.com
Betreff: Re: [rt-users] Change status to open when user respond to a ticket.
Hi,
I'm curious how to solve this one too :)
even a bit more specific: if the requestor mails, reset status (so not
'anybody')
Best regards,
Piet
On 26-9-2016 14:46, Felix Defrance wrote:
Hi,
I ne
Hi,
I'm curious how to solve this one too :)
even a bit more specific: if the requestor mails, reset status (so not
'anybody')
Best regards,
Piet
On 26-9-2016 14:46, Felix Defrance wrote:
Hi,
I need to change ticket status to open when anybody respond to a
ticket by email or web UI