On Thu, Sep 15, 2016 at 11:32 AM, Shawn M Moore wrote:
> Hey Matt, Alex, et al,
>
>> On Sep 15, 2016, at 12:22, Matt Zagrabelny wrote:
>> I suppose there could be one additional meta status: __Initial__
>>
>> BP, if you are reading, what do you think?
Hey Matt, Alex, et al,
> On Sep 15, 2016, at 12:22, Matt Zagrabelny wrote:
> I suppose there could be one additional meta status: __Initial__
>
> BP, if you are reading, what do you think?
If we were to add __Initial__, then __Active__ would have to change to not
include
Hi Alex,
1. Take a look at http://your-rt.org/Admin/Tools/Theme.html
2. I think you have to build him a dashboard with a custom search which
shows all open tickets for all queues. Take a look at
/Search/Build.html?NewQuery=1 and /Dashboards/Modify.html?Create=1
Cheers,
Vinzenz
On Thu, Sep 15, 2016 at 7:35 AM, Alex Hall wrote:
> Hello all,
> A couple questions from my boss that I don't know how to answer: can I
> change the logo and link that appears at the top of all RT pages? He wants
> it to be our logo and the link to go to our homepage.
Yep.