Re: [rt-users] Difficulty implementing LDAP/AD Authorization

2014-07-31 Thread Rezty Felty
Well, we were unable to get the  RT::Authen::ExternalAuth plugin to work, no 
matter what we tried, but I had a co-worker looking over my configs as well, 
and I had previously tried to make AD/LDAP auth work by just using Apache to do 
it . . . When looking in the vhost conf file for rt, he noticed I had placed my 
Apache Location Directive inside my Directory Directive, which is fairly common 
and I would never have thought twice about.  However, in this instance, the 
Directory Directive began as such:

Directory /opt/rt4/share/html

and the Location Directive began as such:

Location /

Since they were two different paths, the Location Directive was never getting 
executed, which was where all the apache ldap auth info was.  By moving the 
Location Directive outside the Directory Directive, and adding an alias:

ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/

we were able to make AD/LDAP authorization work.

Thanks,
Rezty Felty
Senior Linux Administrator
Adknowledge
816-559-1196

From: Alex Peters a...@peters.netmailto:a...@peters.net
Date: Wednesday, July 30, 2014 at 7:31 PM
To: Rezty Felty rfe...@adknowledge.commailto:rfe...@adknowledge.com
Cc: RT users 
rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Difficulty implementing LDAP/AD Authorization


RT won't look at any changes you place in example RT_SiteConfig.pm files 
included with extensions (if that's why you've included that file in your 
previous e-mail).  You need to copy the relevant changes into your RT 
installation's RT_SiteConfig.pm file.

On 31/07/2014 3:12 am, Rezty Felty 
rfe...@adknowledge.commailto:rfe...@adknowledge.com wrote:
Jxplorer shows successful connection and authentication using the auth info I 
have in rt.  Here is my /opt/rt4/etc/RT_SiteConfig.pm:


# Any configuration directives you include  here will override

# RT's default configuration file, RT_Config.pm

#

# To include a directive here, just copy the equivalent statement

# from RT_Config.pm and change the value. We've included a single

# sample value below.

#

# This file is actually a perl module, so you can include valid

# perl code, as well.

#

# The converse is also true, if this file isn't valid perl, you're

# going to run into trouble. To check your SiteConfig file, use

# this command:

#

#   perl -c /path/to/your/etc/RT_SiteConfig.pm

#

# You must restart your webserver after making changes to this file.


Set( $rtname, 'Adknowledge.com');

Set( $WebDomain, 
'pkc-tracker02.ak-networks.comhttp://pkc-tracker02.ak-networks.com');

Set( $WebPort, 443);

# You must install Plugins on your own, this is only an example

# of the correct syntax to use when activating them.

# Plugin( RT::Extension::QuickDelete );

# Plugin( RT::Extension::CommandByMail );

Set( @Plugins, qw(RT::Authen::ExternalAuth) );

and my /opt/rt4/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm, 
which I would think more important in this case:


=head1 NAME


External Authentication Configuration - Sample configs for 
LRT::Authen::ExternalAuth


=head1 DESCRIPTION


LRT::Authen::ExternalAuth provides a lot of flexibility

with many configuration options. This file describes these

configuration options and is itself a sample configuration

suitable for dropping into your Cetc/RT_SiteConfig.pm

file and modifying.


=over 4


=item C$ExternalAuthPriority


The order in which the services defined in ExternalSettings

should be used to authenticate users. User is authenticated

if successfully confirmed by any service - no more services

are checked.


You should remove services you don't use. For example,

if you're only using My_LDAP, remove My_MySQL and My_SSO_Cookie.


=cut


Set($ExternalAuthPriority,  [ 'My_LDAP',

  'My_MySQL',

  'My_SSO_Cookie'

]

);


=item C$ExternalInfoPriority


When multiple auth services are available, this value defines

the order in which the services defined in ExternalSettings

should be used to get information about users. This includes

RealName, Tel numbers etc, but also whether or not the user

should be considered disabled.


Once a user record is found, no more services are checked.


You CANNOT use a SSO cookie to retrieve information.


You should remove services you don't use, but you must define

at least one service.


=cut


Set($ExternalInfoPriority,  [ 'My_LDAP',

  'My_MySQL',

]

);


=item C$ExternalServiceUsesSSLorTLS


If this is set to true, then the relevant packages will

be loaded to use SSL/TLS connections. At the moment,

this just means LNet::SSLeay.


=cut


Set($ExternalServiceUsesSSLorTLS,0);


=item C$AutoCreateNonExternalUsers


If this is set to 1, then users should be autocreated by RT

as internal users if they fail to authenticate from an

external service. This is useful if you have users outside

your organization who

Re: [rt-users] Difficulty implementing LDAP/AD Authorization

2014-07-30 Thread Rezty Felty
 section below. You can remove values you don't

expect to match, but it's recommended to use 'Name' and 'EmailAddress'

at minimum. For example:


'attr_match_list' = [

'Name',

'EmailAddress',

],


You should not use items that can map to multiple users (such as a

RealName or building name).


=item attr_map


Mapping of RT attributes on to attributes in the external source.

Valid keys are attributes of an

LRT::User|http://bestpractical.com/rt/docs/latest/RT/User.html.

The values are attributes from your authentication source.

For example, an LDAP mapping might look like:


'attr_map' = {

'Name' = 'sAMAccountName',

'EmailAddress' = 'mail',

'Organization' = 'physicalDeliveryOfficeName',

'RealName' = 'cn',

...

},


=back


=cut


Set($ExternalSettings, {

# AN EXAMPLE DB SERVICE

'My_MySQL'   =  {

'type'  =  'db',

'server'=  'server.domain.tld',

'database'  =  'DB_NAME',

'table' =  'USERS_TABLE',

'user'  =  'DB_USER',

'pass'  =  'DB_PASS',

'port'  =  'DB_PORT',

'dbi_driver'=  'DBI_DRIVER',

'u_field'   =  'username',

'p_field'   =  'password',

'p_enc_pkg' =  'Crypt::MySQL',

'p_enc_sub' =  'password',

'd_field'   =  'disabled',

'd_values'  =  ['0'],

'attr_match_list' =  [

'Gecos',

'Name',

],

'attr_map' = {

'Name'   = 'username',

'EmailAddress'   = 'email',

'ExternalAuthId' = 'username',

'Gecos'  = 'userID',

},

},

# AN EXAMPLE LDAP SERVICE

'My_LDAP'   =  {

'type'  =  'ldap',

'server'=  '10.201.0.200',

'user'  =  'apachel...@adknowledge.com',

'pass'  =  ‘redacted',

'base'  =  'dc=adknowledge,dc=com',

'filter'=  '(FILTER_STRING)',

'd_filter'  =  '(FILTER_STRING)',

'group' =  'GROUP_NAME',

'group_attr'=  'GROUP_ATTR',

'tls'   =  0,

'ssl_version'   =  3,

'net_ldap_args' = [version =  3   ],

'group_scope'   =  'base',

'group_attr_value'  =  'GROUP_ATTR_VALUE',

'attr_match_list' = [

'Name',

'EmailAddress',

'RealName',

],

'attr_map' = {

'Name' = 'sAMAccountName',

'EmailAddress' = 'mail',

'Organization' = 'physicalDeliveryOfficeName',

'RealName' = 'cn',

'ExternalAuthId' = 'sAMAccountName',

'Gecos' = 'sAMAccountName',

'WorkPhone' = 'telephoneNumber',

'Address1' = 'streetAddress',

'City' = 'l',

'State' = 'st',

'Zip' = 'postalCode',

'Country' = 'co'

},

},

# An example SSO cookie service

'My_SSO_Cookie'  = {

'type'  =  'cookie',

'name'  =  'loginCookieValue',

'u_table'   =  'users',

'u_field'   =  'username',

'u_match_key'   =  'userID',

'c_table'   =  'login_cookie',

'c_field'   =  'loginCookieValue',

'c_match_key'   =  'loginCookieUserID',

'db_service_name'   =  'My_MySQL'

},

} );


1;

Thanks,
Rezty Felty
Senior Linux Administrator
Adknowledge
816-559-1196

From: Marco Agostini comunelev...@gmail.commailto:comunelev...@gmail.com
Date: Wednesday, July 30, 2014 at 11:38 AM
To: Rezty Felty rfe...@adknowledge.commailto:rfe...@adknowledge.com
Subject: Re: [rt-users] Difficulty implementing LDAP/AD Authorization


Il 30/lug/2014 17:34 Rezty Felty 
rfe...@adknowledge.commailto:rfe...@adknowledge.com ha scritto:

 I have a new install of RT 4.2.4 running on Centos 6.4 64 bit with Apache 
 2.2.15.  I have installed RT::Authen::ExternalAuth and Net::LDAP, and have 
 configured my 
 /opt/rt4/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm with the 
 right server address and LDAP user and password, and added Set( @Plugins, 
 qw(RT::Authen::ExternalAuth) ); to the file /opt/rt4/etc/RT_SiteConfig.pm.  I 
 have restarted https, restarted the entire server, but i continue to see the 
 same results, e.g. I can log in to RT with the default installed root 
 account, but when I try any AD user

Re: [rt-users] Difficulty implementing LDAP/AD Authorization

2014-07-30 Thread Alex Peters
.


  =item cookie


  Authenticate by cookie. See LRT::Authen::ExternalAuth::DBI::Cookie

 for details.


  =back


  See the modules noted above for configuration options specific to each
 type.

 The following apply to all types.


  =over 4


  =item attr_match_list


  The list of RT attributes that uniquely identify a user. These values

 are used, in order, to find users in the selected authentication

 source. Each value specified here must have a mapping in the

 L/attr_map section below. You can remove values you don't

 expect to match, but it's recommended to use 'Name' and 'EmailAddress'

 at minimum. For example:


  'attr_match_list' = [

 'Name',

 'EmailAddress',

 ],


  You should not use items that can map to multiple users (such as a

 RealName or building name).


  =item attr_map


  Mapping of RT attributes on to attributes in the external source.

 Valid keys are attributes of an

 LRT::User|http://bestpractical.com/rt/docs/latest/RT/User.html.

 The values are attributes from your authentication source.

 For example, an LDAP mapping might look like:


  'attr_map' = {

 'Name' = 'sAMAccountName',

 'EmailAddress' = 'mail',

 'Organization' = 'physicalDeliveryOfficeName',

 'RealName' = 'cn',

 ...

 },


  =back


  =cut


  Set($ExternalSettings, {

 # AN EXAMPLE DB SERVICE

 'My_MySQL'   =  {

 'type'  =  'db',

 'server'=  'server.domain.tld',

 'database'  =  'DB_NAME',

 'table' =  'USERS_TABLE',

 'user'  =  'DB_USER',

 'pass'  =  'DB_PASS',

 'port'  =  'DB_PORT',

 'dbi_driver'=  'DBI_DRIVER',

 'u_field'   =  'username',

 'p_field'   =  'password',

 'p_enc_pkg' =  'Crypt::MySQL',

 'p_enc_sub' =  'password',

 'd_field'   =  'disabled',

 'd_values'  =  ['0'],

 'attr_match_list' =  [

 'Gecos',

 'Name',

 ],

 'attr_map' = {

 'Name'   = 'username',

 'EmailAddress'   = 'email',

 'ExternalAuthId' = 'username',

 'Gecos'  = 'userID',

 },

 },

 # AN EXAMPLE LDAP SERVICE

 'My_LDAP'   =  {

 'type'  =  'ldap',

 'server'=  '10.201.0.200',

 'user'  =  'apachel...@adknowledge.com',

 'pass'  =  ‘redacted',

 'base'  =  'dc=adknowledge,dc=com',

 'filter'=  '(FILTER_STRING)',

 'd_filter'  =  '(FILTER_STRING)',

 'group' =  'GROUP_NAME',

 'group_attr'=  'GROUP_ATTR',

 'tls'   =  0,

 'ssl_version'   =  3,

 'net_ldap_args' = [version =  3   ],

 'group_scope'   =  'base',

 'group_attr_value'  =  'GROUP_ATTR_VALUE',

 'attr_match_list' = [

 'Name',

 'EmailAddress',

 'RealName',

 ],

 'attr_map' = {

 'Name' = 'sAMAccountName',

 'EmailAddress' = 'mail',

 'Organization' = 'physicalDeliveryOfficeName',

 'RealName' = 'cn',

 'ExternalAuthId' = 'sAMAccountName',

 'Gecos' = 'sAMAccountName',

 'WorkPhone' = 'telephoneNumber',

 'Address1' = 'streetAddress',

 'City' = 'l',

 'State' = 'st',

 'Zip' = 'postalCode',

 'Country' = 'co'

 },

 },

 # An example SSO cookie service

 'My_SSO_Cookie'  = {

 'type'  =  'cookie',

 'name'  =  'loginCookieValue',

 'u_table'   =  'users',

 'u_field'   =  'username',

 'u_match_key'   =  'userID',

 'c_table'   =  'login_cookie',

 'c_field'   =  'loginCookieValue',

 'c_match_key'   =  'loginCookieUserID',

 'db_service_name'   =  'My_MySQL'

 },

 } );


  1;

  Thanks,
 Rezty Felty
 Senior Linux Administrator
 Adknowledge
 816-559-1196

   From: Marco Agostini comunelev...@gmail.com
 Date: Wednesday, July 30, 2014 at 11:38 AM
 To: Rezty Felty rfe...@adknowledge.com
 Subject: Re: [rt-users] Difficulty implementing LDAP/AD Authorization


 Il 30/lug/2014 17:34 Rezty Felty rfe...@adknowledge.com ha scritto:
 
  I have a new install of RT 4.2.4 running on Centos 6.4 64 bit