Re: [rt-users] Error with extensions installation

2015-09-14 Thread Lorraine Johnson
Thank you very much Kobus, the chown command worked. Unfortunately I cant find the activity report. I used the link https:///Reports/Activity/index.html but I get this error " The page you requested could not be found Please check the URL and try again." Dont know if I should do the

Re: [rt-users] Error with extensions installation

2015-09-14 Thread Kobus Bensch
Not sure. Did you restart apache after the install and after the chown? I have that plugin install and all is working fine for me. On 14/09/2015 12:14, Lorraine Johnson wrote: Thank you very much Kobus, the chown command worked. Unfortunately I cant find the activity report. I used the link

Re: [rt-users] Error with extensions installation

2015-09-14 Thread Kobus Bensch
|The answer is in the logs, but if you performed this step rm -fr /opt/rt4/var/mason_data/obj and restarted, then you need to chmod -R ||apache:apache /opt/rt4/var/mason_data| This is on Centos anyway. HTH On 14/09/2015 10:01, Lorraine Johnson wrote: Hi Y'all Good morning, I installed RT-

Re: [rt-users] Error with extensions installation

2015-09-14 Thread Kobus Bensch
Sorry my bad. It should be chown not chmod and if the directory does not exist create it first then do the chown. On 14/09/2015 10:49, Lorraine Johnson wrote: I again tried the solution you gave me, but am getting this error invalid mode ' apache:apache'. Please I am a newbie, kindly help