Re: [rt-users] Hiding menu options for particular user groups

2017-01-25 Thread Matt Zagrabelny
On Wed, Jan 25, 2017 at 3:03 PM, Matthew Coons wrote: > Is there anything besides restarting apache and clearing the Mason cache > that I need to do for my changes to take effect? Perhaps. What did you exactly do besides those two steps? Feel free to copy and paste what

Re: [rt-users] Hiding menu options for particular user groups

2017-01-25 Thread Alex Hall
You're on Apache, so I doubt you're also using an FCGI server like Enginx users have to? If you happen to be, you'll need to restart that separately, and not worry about Apache. At least, I just restart the FCGI server and not Nginx and it works. My only other idea is to reverse the order: clear

Re: [rt-users] Hiding menu options for particular user groups

2017-01-25 Thread Matthew Coons
Is there anything besides restarting apache and clearing the Mason cache that I need to do for my changes to take effect? I found the callbacks that reference the "logout" button in the "Tabs" file and I commented them out. I restarted apache and cleared the mason cache, but I still see the

Re: [rt-users] Hiding menu options for particular user groups

2017-01-25 Thread Matthew Coons
Thanks Alex and Matt, this is really helpful! Matt Coons Incident Responder and Threat Analyst Information & Infrastructure Assurance (IIA) University of Michigan 734-764-4105 coo...@umich.edu On Wed, Jan 25, 2017 at 2:48 PM, Matt Zagrabelny wrote: >

Re: [rt-users] Hiding menu options for particular user groups

2017-01-25 Thread Matt Zagrabelny
https://docs.bestpractical.com/rt/4.4.1/writing_extensions.html#Adding-and-Modifying-Menus On Wed, Jan 25, 2017 at 11:57 AM, Matthew Coons wrote: > Hello RT users, > > I wanted to know if anybody had a working example or was already hiding RT > menu options from logged in

Re: [rt-users] Hiding menu options for particular user groups

2017-01-25 Thread Alex Hall
I don't have a specific example, but you can hide the Logout option with an overlay. cp [RT path]/share/html/Elements/Tabs [RT path]/local/html/Elements Now open the copy you just made, find the Logout option, and wrap it in a conditional, or add to the conditions already present. You can check