Re: [rt-users] Issue With ExternalAuth

2016-12-06 Thread Martin Wheldon
Hi Claude, Yes, your problem seems to be a little odd. I believe that this is the code that is rejecting your authentication from /opt/rt4/sbin/../lib/RT/Authen/ExternalAuth.pm # If we got here and don't have a user loaded we must have failed to # get a full, valid user from an authori

Re: [rt-users] Issue With ExternalAuth

2016-12-06 Thread Martin Wheldon
Hi Claude, OK from your logs you can see successful lookup from LDAP of the user and a successful validation. So we can rule out issues with communication with the LDAP server and user credentials. The following line however is an issue as you seem to be only getting/requesting the dn attrib

Re: [rt-users] Issue With ExternalAuth

2016-12-06 Thread Martin Wheldon
Hi Claude, Seems you already have a user in the RT database with the same email address, but different user name. [3605] [Tue Dec 6 07:58:02 2016] [error]: Couldn't create user 20006583: Email address in use Best Regards Martin On 2016-12-06 08:05, Claude EDUMA wrote: Hi Martin, Thank

Re: [rt-users] Issue With ExternalAuth

2016-12-05 Thread Martin Wheldon
Hi Claude, Your english is much better than my french :) I've cc'd the RT users list as they may have additional suggestions. The short answer is no I don't believe your problem is caused by TLS bugs. You seem to be mixing up the new RT 4.4 LDAP configuration syntax with the older RT::Authen:

Re: [rt-users] Issue with ExternalAuth and RT 3.8.2

2009-05-15 Thread Ruslan Zakirov
New version of the module as well as other updated plugins live in local/plugins dir. List of files you can get from MANIFEST of an extension and delete them from local/html, local/lib/, local/etc/EXT/... On Fri, May 15, 2009 at 5:45 PM, Tony A wrote: > Ah, so, if I had read the README file prope

Re: [rt-users] Issue with ExternalAuth and RT 3.8.2

2009-05-15 Thread Tony A
Ah, so, if I had read the README file properly... I would have seen: "UPGRADING If you are upgrading from 0.05 you may have some leftover parts of the module in $RTHOME/local/lib/RT/User_Vendor.pm $RTHOME/local/lib/RT/Authen/External_Auth.pm that will conflict with the new install and these

Re: [rt-users] Issue with ExternalAuth and RT 3.8.2

2009-05-15 Thread Tony A
Hi again, Update, realising that RT::Authen::ExternalAuth likely installs a version of the autohandler file into that location, I have installed it from the tar file. ie. downloaded RT-Authen-ExternalAuth-0.08.tar.gz and taken the file from there. However, this does not solve it. I now get: U

Re: [rt-users] Issue with ExternalAuth and RT 3.8.2

2009-05-15 Thread Tony A
On May 15, 2009, at 8:43 AM, Tony A wrote: > Hi everyone, > > I have just updated to RT 3.8.2 and ExternalAuth 0.08, and haven't > changed my config files in any way. Now, when I log in, I receive > the following line, and nothing else, unless I refresh, then > everything works as it is suppose

Re: [rt-users] Issue with ExternalAuth and RT 3.8.2

2009-05-15 Thread Kevin Falcone
On May 15, 2009, at 8:43 AM, Tony A wrote: > Hi everyone, > > I have just updated to RT 3.8.2 and ExternalAuth 0.08, and haven't > changed my config files in any way. Now, when I log in, I receive > the following line, and nothing else, unless I refresh, then > everything works as it is sup