Re: [rt-users] Possible to edit ticket content?

2013-06-28 Thread k...@rice.edu
On Fri, Jun 28, 2013 at 07:05:29AM +, Johan Sjöberg wrote: Hi We have a ticket that has grown extremely large because of many mails and lots of included quotes. This means that it takes forever to open in RT. Is it possible to edit the database and truncate the content in each post? It

Re: [rt-users] Possible to edit ticket content?

2013-06-28 Thread Christian Loos
Am 28.06.2013 09:05, schrieb Johan Sjöberg: Hi We have a ticket that has grown extremely large because of many mails and lots of included quotes. This means that it takes forever to open in RT. Is it possible to edit the database and truncate the content in each “post”? It seems like