Re: [rt-users] RE S: Create Queues
Hello Diaulas You can modify your cloned queues with your own groups ... but make an backup of the files Modify the following lines : QueueWizard/Admin/index.html: $clone_admin-LoadUserDefinedGroup($clone_queue-Name . _yourownadminname); QueueWizard/Admin/index.html:push @errors, loc(Owner group [_1] for queue [_2] not found, $clone_queue-Name . _yourownadminname, $clone_queue-Name); QueueWizard/Admin/index.html:$admin_group-CreateUserDefinedGroup( Name = $ARGS{'Name'} . _yourownadminname ); QueueWizard/Admin/q: $clone_admin-LoadUserDefinedGroup($clone_queue-Name . _yourownadminname); QueueWizard/Admin/q: push @errors, loc(Owner group [_1] for queue [_2] not found, $clone_queue-Name . _yourownadminname, $clone_queue-Name); QueueWizard/Admin/q: $admin_group-CreateUserDefinedGroup( Name = $ARGS{'Name'} . _yourownadminname ); QueueWizard/Admin/index.html: $clone_staff-LoadUserDefinedGroup($clone_queue-Name . _yourownuser); QueueWizard/Admin/index.html:push @errors, loc(Staff group [_1] for queue [_2] not found, $clone_queue-Name . _yourownuser, $clone_queue-Name); QueueWizard/Admin/index.html:$staff_group-CreateUserDefinedGroup( Name = $ARGS{'Name'} . _yourownuser ); QueueWizard/Admin/q:$clone_staff-LoadUserDefinedGroup($clone_queue-Name . _yourownuser); QueueWizard/Admin/q:push @errors, loc(Staff group [_1] for queue [_2] not found, $clone_queue-Name . _yourownuser, $clone_queue-Name); QueueWizard/Admin/q:$staff_group-CreateUserDefinedGroup( Name = $ARGS{'Name'} . _yourownuser ); Note: Replace the bolded ones with your user and adminsuser for the queues which you like but the _ before the name is necessary for working. best regards john s. -- View this message in context: http://old.nabble.com/Create-Queues-tp33328558p33413992.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012
Re: [rt-users] RE S: Create Queues
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Dave, On 29/02/12 13:30, john s. wrote: Not sure which of you can best advise on this - I've got a job on the new HRA server to do the daily transfer to the CRIS server: pscp.exe -pw newone c:\PSenterprise\Bulkinput\CRIS_EXTRACT_STAFF.csv db...@cris.sgul.ac.uk:c/staff_extracts This is coming up fatal: Network error: Connection refused. On the old HRA server, there was an ftp job doing this, using this same user name and password, which was set up on the CRIS server for this purpose. Can anyone tell me what is wrong? Nothing :) Simply, the server doesn't have ssh/scp access. It would be better if you could reinstate the job via ftp. Giuseppe - -- Giuseppe Sollazzo Senior Systems Analyst Computing Services Information Services St. George's, University Of London Cranmer Terrace London SW17 0RE Email: gsoll...@sgul.ac.uk Direct Dial: +44 20 8725 5160 Fax: +44 20 8725 3583 -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iQEcBAEBAgAGBQJPTiuaAAoJEAqigArPBfJXQCwIAIA1SyDTl4JiKiNPRPHOXhdw fmUYR9jh0wikI3QXFVEgEUxoLZoQkfNbBdcMjAm2G1mgSHVWGPza5Yucm3uzguMD g+b8yXYviy1kGPE7yiyo8Obz4wPfbxUCLO0SpFNmYBR5UQUrW6jT56F96BrfZ9ZW E4EvqCRPbd/Su0EIhUONLVESUOAMk5AbC557R4vbTl5GflN0v5LVBKZCu+FNvlPG 4CfivlYsp9KrI19RQFk3J+RZZ/+OrnTo5mLzYql0A91NlJ2F3pdcxYmfIQPe2nwG 3/vg5VR2BnzPfL7BXuQjYwQ8yy5FMbjqdyYIbP+LPvMWeq5oSWnVTWFtMnpwqhE= =DZTX -END PGP SIGNATURE- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012
Re: [rt-users] RE S: Create Queues
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Apologies, I have no idea how this fell onto rt. Giuseppe On 29/02/12 13:43, Giuseppe Sollazzo wrote: Content-Type: text/plain; charset=ISO-8859-1 Hi Dave, On 29/02/12 13:30, john s. wrote: Not sure which of you can best advise on this - I've got a job on the new HRA server to do the daily transfer to the CRIS server: pscp.exe -pw newone c:\PSenterprise\Bulkinput\CRIS_EXTRACT_STAFF.csv db...@cris.sgul.ac.uk:c/staff_extracts This is coming up fatal: Network error: Connection refused. On the old HRA server, there was an ftp job doing this, using this same user name and password, which was set up on the CRIS server for this purpose. Can anyone tell me what is wrong? Nothing :) Simply, the server doesn't have ssh/scp access. It would be better if you could reinstate the job via ftp. Giuseppe - -- Giuseppe Sollazzo Senior Systems Analyst Computing Services Information Services St. George's, University Of London Cranmer Terrace London SW17 0RE Email: gsoll...@sgul.ac.uk Direct Dial: +44 20 8725 5160 Fax: +44 20 8725 3583 -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iQEcBAEBAgAGBQJPTivRAAoJEAqigArPBfJX+P0H/1YUyeBH65Jvbg8qVkTuhkQT QcaY4zi3GVX6BqYljF1pkKVeEqoJAur6mHqmPO1/TXjCC6DGkInhFeOONyLOSAAJ fxZ73R1n/z6AF6ol+bUwbPz7tsHoujh/hKGJFISPEQE6FxKdrwg2/7pfb7ufYF0r AnqrA1KebfNx1AMjTQODoHgMGIS0+VxwdQ6MVYoo82hfreyKdXXIR/gcsfiWRc72 mqFLM9QNZWhZTlEqdToYbvW+jIzgDi3u1gKGtyaqJSSggnH298LFCd8T6VA+CA4d /Z+6uDp/MaTZFQFREoZPGjolEn+zT+Rgx5B3V7KEe/8JxKNk73T8bPzhb31vW4o= =u6oR -END PGP SIGNATURE- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012