Re: [rt-users] RT::Extension::Assets - missing Wikitext area and Select date widgets on Bulk Update

2014-04-10 Thread Kevin Buckley
 Please keep all replies on-list.

Apologies, I tend to just hit reply, expecting things to go to the lists.

What can I tell you - old habits die hard.

 The CSV import module is totally unrelated to those warnings.  Those
 warnings show up on the bulk page of any search (of tickets or assets)
 which contains Wikitext or Date CFs.

Yes, can see that now.

I was overwriting a log file and only noticed them after adding in the
CSV import module.

 But yes, running 4.2.3 plus the patch I linked will quiet those warnings.

Because I'd copied the old RT installation dir as a base for the 4.2.2 - 4.2.3
upgrade, I found I had to clear the leftover mason_data/obj  cache before
everything worked as expected.

Everything now works as expected though - thanks again for the patch.

Kevin M. Buckley

eScience Consultant
School of Engineering and Computer Science
Victoria University of Wellington
New Zealand
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Re: [rt-users] RT::Extension::Assets - missing Wikitext area and Select date widgets on Bulk Update

2014-04-09 Thread Alex Vandiver
On Wed, 2014-04-09 at 12:00 +1200, Kevin Buckley wrote:
 Have been playing around with the Asset Tracker extension in an RT 4.2.2
 environment, using the rt-extension-assets master branch from 20140228.
 
 All seems to work very nicely so far, however, in looking to populate
 a large set of common assets, I came to use the Bulk Update facility
 and found that, of the Custom Fields I had defined for the catalog(ue)
 in question, I wasn't presented with either a Wikitext area or a Select
 date widget on the Bulk Update page,

Both of these are limitations derived from RT, not Assets itself.  RT
4.2.3 contains bulk updating of Date and Datetime fields; I've pushed a
4.2/bulk-update-wikitext branch that should cause Wikitext fields to
appear; you should be able to apply
https://github.com/bestpractical/rt/commit/1e05e76.patch  atop 4.2.3.
 - Alex


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Re: [rt-users] RT::Extension::Assets - missing Wikitext area and Select date widgets on Bulk Update

2014-04-09 Thread Alex Vandiver
On Thu, 2014-04-10 at 12:32 +1200, Kevin Buckley wrote:
 Bingo!
 
 Will give that a go: thanks.

Please keep all replies on-list.

 Can I also assume that the 4.2.3 plus patch additions would cure what I've
 seen in the log, since trying to add in in the
 
 RT::Extension::Assets::Import::CSV
 
 module, namely the three criticals
 
 [3757] [Thu Apr 10 00:14:11 2014] [info]: Successful login for root
 from 127.0.0.1 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:819)
 [3755] [Thu Apr 10 00:14:38 2014] [critical]: Unknown CustomField
 type: Wikitext (/opt/rt4/share/html/Elements/BulkCustomFields:81)
 [3755] [Thu Apr 10 00:14:38 2014] [critical]: Unknown CustomField
 type: Date (/opt/rt4/share/html/Elements/BulkCustomFields:81)
 [3755] [Thu Apr 10 00:14:38 2014] [critical]: Unknown CustomField
 type: Date (/opt/rt4/share/html/Elements/BulkCustomFields:81)
 
 which I don't get without the CSV import model in ?

The CSV import module is totally unrelated to those warnings.  Those
warnings show up on the bulk page of any search (of tickets or assets)
which contains Wikitext or Date CFs.

But yes, running 4.2.3 plus the patch I linked will quiet those
warnings.
 - Alex

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RT Training - Dallas May 20-21
http://bestpractical.com/training