Re: [rt-users] RT-Extension-CommandByMail <- I can't update tickets by mail

2016-05-19 Thread Chris McClement
Thanks Jim, that solved it!

For completeness, I did run the install again. Here's how it went:

[root@myserver RT-Extension-CommandByMail-2.01]# perl Makefile.PL
Using RT configuration from /opt/rt4/lib/RT.pm:
etc=> /opt/rt4/local/plugins/RT-Extension-CommandByMail/etc
lib=> /opt/rt4/local/plugins/RT-Extension-CommandByMail/lib
*** Module::AutoInstall version 1.16
*** Checking for Perl dependencies...
[Core Features]
- Test::More ...loaded. (1.001014)
- IPC::Open2 ...loaded. (1.04)
*** Module::AutoInstall configuration finished.
Open input
'/root/commandbymail/RT-Extension-CommandByMail-2.01/lib/RT/Extension/CommandByMail/
Test.pm.in' file for substitution
Open output
'/root/commandbymail/RT-Extension-CommandByMail-2.01/lib/RT/Extension/CommandByMail/Test.pm'
file for substitution
Writing Makefile for RT::Extension::CommandByMail
Writing MYMETA.yml and MYMETA.json
[root@myserver   RT-Extension-CommandByMail-2.01]# make
Skip blib/lib/RT/Extension/CommandByMail.pm (unchanged)
Skip blib/lib/RT/Extension/CommandByMail/Test.pm.in (unchanged)
Skip blib/lib/RT/Interface/Email/Action/CommandByMail.pm (unchanged)
Skip blib/lib/RT/Interface/Email/Filter/TakeAction.pm (unchanged)
Skip blib/lib/RT/Extension/CommandByMail/Test.pm (unchanged)
Manifying blib/man3/RT::Extension::CommandByMail.3pm
Manifying blib/man3/RT::Interface::Email::Action::CommandByMail.3pm
Manifying blib/man3/RT::Interface::Email::Filter::TakeAction.3pm
[root@myserver   RT-Extension-CommandByMail-2.01]# make install
Appending installation info to
/opt/rt4/local/plugins/RT-Extension-CommandByMail
 /lib/perllocal.pod

I suspect the "Skip blib/lib/RT/Interface/Email/Action/CommandByMail.pm
(unchanged)" may not have worked had I not done that manual copy. However I
am unsure as to why it didn't copy over the in the first place. Never mind,
it's working and I managed to resolve my test ticket with an email message.



On Thu, 19 May 2016 at 09:21 Jim Brandt  wrote:

> You still need the 'Plugin' line, so you'll want to uncomment:
>
> Plugin('RT::Extension::CommandByMail');
>
> I'd be curious why the file wasn't installed when your ran 'make
> install' only because the underlying issue might lead to other problems.
> You might try running the install again to make sure the files are
> installed correctly.
>
> Lastly, note that we have one report of an issue with the
> CommandByMailGroup option that we're investigating.
>
> On 5/18/16 4:45 PM, Chris McClement wrote:
> > I need some advice with getting the CommandByMail extension working.
> > I've followed the installation instructions
> > here:
> http://search.cpan.org/dist/RT-Extension-CommandByMail/lib/RT/Extension/CommandByMail.pm
> >
> > I'm on 4.4 so I've commented out the old @Mailplugin lines in
> > RT_Siteconfig.pm
> >
> > Here's an excerpt from RT_Siteconfig.pm where I've tried to add in the
> > correnct lines:
> >
> > # RT 4.2 plugins are not forward compatible with RT 4.4 - removed the
> > following (CJM)
> > #Plugin('RT::Extension::CommandByMail');
> > #Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
> > #Set( $CommandByMailGroup, 'APNK Staff');
> >
> > # added for 4.4. by CJM
> >  #Set( @MailPlugins,
> >   #  "Action::Take",
> ># );
> >
> > # added by CJM
> > # enables updating the status of a ticket via email
> > Set(@MailPlugins, qw(Auth::MailFrom Action::CommandByMail));
> >
> > I've included the commented bits because that shows what I removed when
> > I upgraded to 4.4.
> >
> > I have also applied the patch as specified in the instructions.
> >
> > During early troubleshooting I looked for CommandByMail.pm and could not
> > find it in my RT installation. With some guesswork I figured it should
> > be found here:
> >
> > /opt/rt4/lib/RT/Interface/Email/Action/
> >
> > I downloaded the source .pm from the cpan.org  page
> > linked above and copied it to that folder. I've checked that the
> > permissions for it are the same as the other files there.
> >
> > Am I even on the right track here? I'm sending an update to RT with
> > "Status: resolved" as the only line in the body and the ticket isn't
> > changing status.
> >
> > Regards,
> > Chris
> >
> >
> > -
> > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> > * Washington DC - May 23 & 24, 2016
> >
> -
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
>
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016


Re: [rt-users] RT-Extension-CommandByMail 0.9 Not processing commands in RT 3.6.7 (Plugins problems?)

2011-06-27 Thread Mauricio Tavares
On Mon, Jun 27, 2011 at 6:36 AM, Mauricio Tavares raubvo...@gmail.com wrote:
 While I wait on ubuntu to release RT 4 (I assume I can go from 3.6.7
 straight to 4; I could be wrong here), which would hopefully take care
 of https://bugs.launchpad.net/ubuntu/+source/request-tracker3.8/+bug/444046,
 I am testing RT-Extension-CommandByMail 0.9 in 3.6.7. Before you ask,
 no I can't just download RT from best practical; I have to deal with
 packages provided by ubuntu.

 So, the first question is how do I set those plugins up? Having

 Set(@MailPlugins, qw(
 Auth::MailFrom
 Filter::TakeAction
 ));
 Set(@Plugins, qw(
 RT::Extension::CommandByMail
 ));

 In RT_SiteConfig.pm seem to do nothing, but at least causes no harm
 (cheerfully ignored). Reading
 http://comments.gmane.org/gmane.comp.bug-tracking.request-tracker.user/59470,
 I also tried

 use Auth::MailFrom;
 use Filter::TakeAction
 use RT::Extension::CommandByMail;

 which caused RT not to start. What else should I try?


  BTW, here is my RT_SiteConfig.pm file showing the different
attemps to include the plugins.


RT_SiteConfig.pm
Description: Binary data


2011 Training: http://bestpractical.com/services/training.html

Re: [rt-users] RT-Extension-CommandByMail

2008-10-22 Thread Monti gmail
Amazing, you are right. the break line did the difference. thanks a lot
mate!
Works like a charm

Motti.

On Wed, Oct 22, 2008 at 1:03 AM, Eli Altman [EMAIL PROTECTED] wrote:

  I know if you are sending RT mail and expect CommandByMail to pick up
 commands, you need a blank line between the actual email header and your
 commands.  I would check the headers in the ticket history to see if
 that's what's up.  Have you tried sending via an email client instead of
 command line?



 Elias



 *From:* [EMAIL PROTECTED] [mailto:
 [EMAIL PROTECTED] *On Behalf Of *Monti gmail
 *Sent:* Tuesday, October 21, 2008 2:13 PM
 *To:* rt-users@lists.bestpractical.com
 *Subject:* Re: [rt-users] RT-Extension-CommandByMail



 Guys, any one familiar with this extension?

 I have RT 3.8.1 and installed RT-Extension-CommandByMail-0.

 06 according to the manual with the required configuration.
 when I test it there is no error, the ticket is open and discards the
 fields I used as described RT-Extension-CommandByMail manual...

 I run the command:/opt/rt3/bin/RT-Extension-CommandByMail --queue myqueue
 --action correspond --url http://myrtserver
 from: [EMAIL PROTECTED]
 Subject: one more
 DependsOn: 62
 Owner: monti

 some text goes here
 ^D

 but the ticket is created without the DependsOn and Owner fields.

 how do I debug this?





 On Mon, Oct 20, 2008 at 11:42 AM, Monti gmail [EMAIL PROTECTED]
 wrote:

 Thanks, that helped. I don't have this error no more, but still I can't get
 RT-Extension-CommandByMail-0.06 to work.
 I have RT 3.8.1 and installed RT-Extension-CommandByMail-0.06 according to
 the manual with the required configuration.
 when I test it there is no error, the ticket is open and discrds the fields
 I used as described RT-Extension-CommandByMail manual...

 I run the command:/opt/rt3/bin/RT-Extension-CommandByMail --queue myqueue
 --action correspond --url http://myrtserver
 from: [EMAIL PROTECTED]
 Subject: one more
 DependsOn: 62
 Owner: monti

 some text goes here
 ^D

 but the ticket is created without the DependsOn and Owner fields.

 how do I debug this?



  On Sun, Oct 19, 2008 at 8:37 PM, Joop van de Wege 
 [EMAIL PROTECTED] wrote:

 Monti gmail wrote:

 Hi,

 I am trying to install RT-Extension-CommandByMail Extention and it does not
 work well.

 When I restart the webserver I get this error:

 Sun Oct 19 20:23:25 2008]* [error] Can't locate
 RT/Extension/CommandByMail.pm in @INC (@INC contains:*
 /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib
 /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
 /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi
 /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
 /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
 /usr/lib/perl5/site_perl
 /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
 /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi
 /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
 /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
 /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7
 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5
 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi
 /usr/lib/perl5/5.8.8 . /etc/httpd) at /opt/rt3/bin/../lib/RT.pm line
 595.\nCompilation failed in require at (eval 2) line 1.\n


 Any ideas?

 Yes, install rt-3.8.1 because it has a fix for the plugin paths which are
 broken in 3.8.0. See also the release notes for 3.8.1 which contain more
 info on other important things fixed in that version.

 Greetings,

 Joop





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Re: [rt-users] RT-Extension-CommandByMail

2008-10-21 Thread Monti gmail
Guys, any one familiar with this extension?

I have RT 3.8.1 and installed RT-Extension-CommandByMail-0.06 according to
the manual with the required configuration.
when I test it there is no error, the ticket is open and discards the fields
I used as described RT-Extension-CommandByMail manual...

I run the command:/opt/rt3/bin/RT-Extension-CommandByMail --queue myqueue
--action correspond --url http://myrtserver
from: [EMAIL PROTECTED]
Subject: one more
DependsOn: 62
Owner: monti

some text goes here
^D

but the ticket is created without the DependsOn and Owner fields.

how do I debug this?


On Mon, Oct 20, 2008 at 11:42 AM, Monti gmail [EMAIL PROTECTED] wrote:

 Thanks, that helped. I don't have this error no more, but still I can't get
 RT-Extension-CommandByMail-0.06 to work.
 I have RT 3.8.1 and installed RT-Extension-CommandByMail-0.06 according to
 the manual with the required configuration.
 when I test it there is no error, the ticket is open and discrds the fields
 I used as described RT-Extension-CommandByMail manual...

 I run the command:/opt/rt3/bin/RT-Extension-CommandByMail --queue myqueue
 --action correspond --url http://myrtserver
 from: [EMAIL PROTECTED]
 Subject: one more
 DependsOn: 62
 Owner: monti

 some text goes here
 ^D

 but the ticket is created without the DependsOn and Owner fields.

 how do I debug this?



 On Sun, Oct 19, 2008 at 8:37 PM, Joop van de Wege [EMAIL PROTECTED]
  wrote:

 Monti gmail wrote:

 Hi,

 I am trying to install RT-Extension-CommandByMail Extention and it does
 not work well.

 When I restart the webserver I get this error:

 Sun Oct 19 20:23:25 2008]* [error] Can't locate
 RT/Extension/CommandByMail.pm in @INC (@INC contains:*
 /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib
 /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
 /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi
 /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
 /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
 /usr/lib/perl5/site_perl
 /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
 /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi
 /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
 /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
 /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7
 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5
 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi
 /usr/lib/perl5/5.8.8 . /etc/httpd) at /opt/rt3/bin/../lib/RT.pm line
 595.\nCompilation failed in require at (eval 2) line 1.\n


 Any ideas?

 Yes, install rt-3.8.1 because it has a fix for the plugin paths which are
 broken in 3.8.0. See also the release notes for 3.8.1 which contain more
 info on other important things fixed in that version.

 Greetings,

 Joop



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Re: [rt-users] RT-Extension-CommandByMail

2008-10-21 Thread Eli Altman
I know if you are sending RT mail and expect CommandByMail to pick up commands, 
you need a blank line between the actual email header and your commands.  I 
would check the headers in the ticket history to see if that's what's up.  Have 
you tried sending via an email client instead of command line?

Elias

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Monti gmail
Sent: Tuesday, October 21, 2008 2:13 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT-Extension-CommandByMail

Guys, any one familiar with this extension?

I have RT 3.8.1 and installed RT-Extension-CommandByMail-0.
06 according to the manual with the required configuration.
when I test it there is no error, the ticket is open and discards the fields I 
used as described RT-Extension-CommandByMail manual...

I run the command:/opt/rt3/bin/RT-Extension-CommandByMail --queue myqueue 
--action correspond --url http://myrtserverhttp://myrtserver/
from: [EMAIL PROTECTED]mailto:[EMAIL PROTECTED]
Subject: one more
DependsOn: 62
Owner: monti

some text goes here
^D

but the ticket is created without the DependsOn and Owner fields.

how do I debug this?


On Mon, Oct 20, 2008 at 11:42 AM, Monti gmail [EMAIL PROTECTED]mailto:[EMAIL 
PROTECTED] wrote:
Thanks, that helped. I don't have this error no more, but still I can't get 
RT-Extension-CommandByMail-0.06 to work.
I have RT 3.8.1 and installed RT-Extension-CommandByMail-0.06 according to the 
manual with the required configuration.
when I test it there is no error, the ticket is open and discrds the fields I 
used as described RT-Extension-CommandByMail manual...

I run the command:/opt/rt3/bin/RT-Extension-CommandByMail --queue myqueue 
--action correspond --url http://myrtserver
from: [EMAIL PROTECTED]mailto:[EMAIL PROTECTED]
Subject: one more
DependsOn: 62
Owner: monti

some text goes here
^D

but the ticket is created without the DependsOn and Owner fields.

how do I debug this?


On Sun, Oct 19, 2008 at 8:37 PM, Joop van de Wege [EMAIL 
PROTECTED]mailto:[EMAIL PROTECTED] wrote:
Monti gmail wrote:
Hi,

I am trying to install RT-Extension-CommandByMail Extention and it does not 
work well.
When I restart the webserver I get this error:

Sun Oct 19 20:23:25 2008]* [error] Can't locate RT/Extension/CommandByMail.pm 
in @INC (@INC contains:* /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib 
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 
/usr/lib/perl5/site_perl 
/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7 
/usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 
/usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi 
/usr/lib/perl5/5.8.8 . /etc/httpd) at /opt/rt3/bin/../lib/RT.pm line 
595.\nCompilation failed in require at (eval 2) line 1.\n


Any ideas?
Yes, install rt-3.8.1 because it has a fix for the plugin paths which are 
broken in 3.8.0.http://3.8.0. See also the release notes for 3.8.1 which 
contain more info on other important things fixed in that version.

Greetings,

Joop


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Re: [rt-users] RT-Extension-CommandByMail

2008-10-20 Thread Monti gmail
Thanks, that helped. I don't have this error no more, but still I can't get
RT-Extension-CommandByMail-0.06 to work.
I have RT 3.8.1 and installed RT-Extension-CommandByMail-0.06 according to
the manual with the required configuration.
when I test it there is no error, the ticket is open and discrds the fields
I used as described RT-Extension-CommandByMail manual...

I run the command:/opt/rt3/bin/RT-Extension-CommandByMail --queue myqueue
--action correspond --url http://myrtserver
from: [EMAIL PROTECTED]
Subject: one more
DependsOn: 62
Owner: monti

some text goes here
^D

but the ticket is created without the DependsOn and Owner fields.

how do I debug this?


On Sun, Oct 19, 2008 at 8:37 PM, Joop van de Wege
[EMAIL PROTECTED]wrote:

 Monti gmail wrote:

 Hi,

 I am trying to install RT-Extension-CommandByMail Extention and it does
 not work well.

 When I restart the webserver I get this error:

 Sun Oct 19 20:23:25 2008]* [error] Can't locate
 RT/Extension/CommandByMail.pm in @INC (@INC contains:*
 /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib
 /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
 /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi
 /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
 /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
 /usr/lib/perl5/site_perl
 /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
 /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi
 /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
 /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
 /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7
 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5
 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi
 /usr/lib/perl5/5.8.8 . /etc/httpd) at /opt/rt3/bin/../lib/RT.pm line
 595.\nCompilation failed in require at (eval 2) line 1.\n


 Any ideas?

 Yes, install rt-3.8.1 because it has a fix for the plugin paths which are
 broken in 3.8.0. See also the release notes for 3.8.1 which contain more
 info on other important things fixed in that version.

 Greetings,

 Joop

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Re: [rt-users] RT-Extension-CommandByMail

2008-10-19 Thread Joop van de Wege
Monti gmail wrote:
 Hi,
 
 I am trying to install RT-Extension-CommandByMail Extention and it does 
 not work well.
 
 When I restart the webserver I get this error:
 
 Sun Oct 19 20:23:25 2008]* [error] Can't locate 
 RT/Extension/CommandByMail.pm in @INC (@INC contains:* 
 /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib 
 /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi 
 /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi 
 /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi 
 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi 
 /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 
 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 
 /usr/lib/perl5/site_perl 
 /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi 
 /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi 
 /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi 
 /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi 
 /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7 
 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 
 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi 
 /usr/lib/perl5/5.8.8 . /etc/httpd) at /opt/rt3/bin/../lib/RT.pm line 
 595.\nCompilation failed in require at (eval 2) line 1.\n
 
 
 Any ideas?
Yes, install rt-3.8.1 because it has a fix for the plugin paths which 
are broken in 3.8.0. See also the release notes for 3.8.1 which contain 
more info on other important things fixed in that version.

Greetings,

Joop
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Re: [rt-users] RT-Extension-CommandByMail: salutations cause Extended mailgate error

2007-06-11 Thread Robert G. Werner

Eugenia Distefano wrote:

Hi.

We are a team of sysadmins and use RT to track users' requests.
We are currently running RT 3.6.1 with RT-Extension-CommandByMail-0.05
on Solaris 2.8.

[snip]
I pre-filter messages going into an RT queue and remove the colons (:) 
after the first word on a line.  I send the messages to a command from 
procmail that then forwards the munged message to the queue's mailgate.


--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED]

559.244.3734

If only you had a personality instead of an attitude.
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