Re: [rt-users] RT customize SendEmail.pm

2015-03-02 Thread Sternberger, Sven
Hi! this sounds good but I can't find it in the UI. Your are probably not referring the rt-email-group-admin command and a static configuration. regards! Sven Von: Alex Peters a...@peters.net For posterity, RT v4.2.10 introduces the ability to add groups as requestors. If I

Re: [rt-users] RT customize SendEmail.pm

2015-03-02 Thread Sternberger, Sven
into the create page? regards! Sven Von: Sternberger, Sven sven.sternber...@desy.de An: rt-users@lists.bestpractical.com CC: Alex Peters a...@peters.net Gesendet: Montag, 2. März 2015 10:37:59 Betreff: Re: [rt-users] RT customize SendEmail.pm Hi! this sounds good but I can't find it in the UI. Your

Re: [rt-users] RT customize SendEmail.pm

2015-02-27 Thread Alex Peters
For posterity, RT v4.2.10 introduces the ability to add groups as requestors. If I understand this thread correctly (a group of people belonging to another queue are requesting work in this queue), RT v4.2.10 should allow the desired behaviour without code modifications. On Fri, 20 Feb 2015 at

Re: [rt-users] RT customize SendEmail.pm

2015-02-20 Thread Sternberger, Sven
Hello! just for the records. To disable the check for outgoing emails if they contain Adresses RT thinks they will create a loop you have to create /opt/rt4/lib/RT/Action/SendEmail_Local.pm and disable there the check. To be able to enter a RT adress without error messages in the WebUI you

Re: [rt-users] RT customize SendEmail.pm

2015-01-30 Thread Sternberger, Sven
Hi! - Ursprüngliche Mail - Von: k...@rice.edu on message details. I do not understand what you mean by: if the mail is originated by the RT, we will reroute the mail to the mailadresses of the queue members. This gives you simple way to send mail from queue_a to all members of

Re: [rt-users] RT customize SendEmail.pm

2015-01-30 Thread k...@rice.edu
On Fri, Jan 30, 2015 at 11:01:36AM +0100, Sternberger, Sven wrote: Hello! - Ursprüngliche Mail - Von: k...@rice.edu That sounds like a really, really bad idea. This is a great way to start a mail loop, having a program Email itself. Why are you trying to do this? all emails to

Re: [rt-users] RT customize SendEmail.pm

2015-01-30 Thread Sternberger, Sven
Hello! - Ursprüngliche Mail - Von: k...@rice.edu That sounds like a really, really bad idea. This is a great way to start a mail loop, having a program Email itself. Why are you trying to do this? all emails to RT will be filtered with procmail, if the mail is originated by the RT, we

Re: [rt-users] RT customize SendEmail.pm

2015-01-28 Thread k...@rice.edu
On Wed, Jan 28, 2015 at 10:40:32AM +0100, Sternberger, Sven wrote: Hello! I want to modify the SendEmail.pm module, to disable the check for RTAdresses, so we want to send emails even if RT thinks they are RT email adresses. I would copy the file SendEmail.pm to SendEmail_Local.pm and